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IMDA Whistle Blowing Channels

last updated 10 July 2018

The IMDA Whistle Blowing Channels provide individuals avenues to disclose in confidence and without fear of reprisal, occurrences of possible wrongdoing within or related to IMDA, for appropriate investigation and action. The channels are independently managed by the Internal Audit Unit.

All disclosures should be made in good faith, without malice, and when the whistleblower has reasonable grounds for suspecting that an incident of wrongful conduct has occurred. IMDA will not tolerate discrimination, retaliation or harassment of any kind against a whistleblower who submits a complaint or report in good faith.

Wrongful conduct includes but is not limited to the following:

  • Improper conduct or unethical behaviour;
  • Participation or condoning a reportable wrongdoing through wilful suppression or concealment of any information relating to a wrongdoing;
  • Financial and non-financial malpractice e.g. not observing proper procedures for tendering or funding;
  • Fraud or deliberate error in the preparation, evaluation, review, audit of financial accounts and records;
  • Failure to observe a legal obligation, corrupt or fraudulent behaviour;
  • Miscarriage of justice;
  • Academic or professional malpractice, e.g. violation of intellectual property rights or failure of integrity in research; and
  • Endangering the health and safety of persons or the environment.

Reporting Channels

Reports and queries related to the complaints may be made through the following:

Online Form

Submit online

Email

whistleblow@imda.gov.sg

Postal

Attention: Head (Internal Audit Unit)

10 Pasir Panjang Road #03-01
Mapletree Business City
Singapore 117438

 

IMDA employees should continue to raise human resource issues through existing internal channels.

Information To Be Provided

In making a report, the following information should be provided where possible:

  • Name(s) of person(s)/organisation(s) involved;
  • Description of the incident, including where, when and how did the incident occur;
  • Frequency of occurrence of the incident;
  • Details of any witnesses and evidence you know of;
  • Value of any money or assets involved; and
  • Any other information that may substantiate the concern.

All instances of whistle blowing, including those that do not warrant investigation or any further action, will be reported to the Audit and Risk Committee comprising Board and/or co-opted members who are independent of IMDA’s Management.

Frequently Asked Questions 

IMDA Whistle-Blowing Channels are centrally and independently managed by IMDA Internal Audit Unit.
Report should be submitted directly to the CEO, IMDA (and not through the IMDA Whistle-Blowing Channels), who will also inform IMDA Audit and Risk Committee Chairman.
Complaints on Human Resource-related grievances (e.g. job performance) should be raised through existing Human Resource channels, or through the union for staff who are union members.
You may choose to raise your concerns anonymously and we shall respect your anonymity. However, concerns expressed anonymously may lack credibility and may hinder follow-up clarifications and investigations. Thus, we would highly encourage whistle-blowers to identify themselves where possible to facilitate the investigation process.
The identity of the whistle-blower will be protected and kept under utmost confidentiality. However, under certain circumstances, the identity of the whistle-blower may be revealed to parties on the need-to-know basis such as the Investigation Committee, approving authority, Legal and the law enforcement agencies.

The staff should advise the whistle-blower to lodge a report directly via the IMDA Whistle-Blowing Channels. In event the whistle-blower declines to lodge the report personally, the staff shall reduce the complaints or concerns in writing and lodge the report via the IMDA Whistle-Blowing Channels.

Separately, the staff should notify Head (Internal Audit Unit) via email within 24 hours to facilitate follow-up.

Do provide as much specific information and details as you can, for example:

a) Name and contact details of whistle-blower;
b) Nature of the alleged wrongful practices;
c) Name(s) of person(s)/organisation(s) involved;
d) Names of any witnesses;
e) Description of the incident(s), including date, time and location of incident(s);
f) Frequency of occurrence of the incident(s);
g) Details of any evidence you know of;
h) Value of any money or assets involved; and
i) Any other information that may substantiate the concern.

All information disclosed should be kept confidential and not shared.
No, there is no reward for reporting misconduct to the IMDA Whistle Blowing Channels.
We will assess the information received and decide on the action required.
We may contact you for more information if you have provided your contact details. If you have any new or additional information, or would like to make any amendments to your report, you can contact us at any time.
To avoid jeopardising subsequent investigation, the whistle-blower should not proceed to conduct investigation.
We will assess the information received and notify the relevant law enforcement agencies where necessary and appropriate.