Introduction

Infocomm Media Development Authority would like to invite Mobile Operators to participate in this Call for Collaboration (“CFC”) to partner with IMDA for the provision of Silver Subsidised Mobile Service Plan, Smartphone and Customer & Technical Support for Lower Income Seniors in Singapore, as part of the Seniors Go Digital programme.

Objectives

This CFC aims to garner the participation of Mobile Network Service Providers and Mobile Network Virtual Service Providers to provide Silver Subsidised Mobile Service Plan, Smartphone and Customer & Technical Support for Lower Income Seniors.

Pre-Qualification

Interested Participants must provide a one-page write-up to be submitted by 4 June 2020, 1700 hours. The one-page write-up shall also include their current market share and  demonstrate the ability to support the programme such as having the ability to serve the senior market effectively, e.g. through call centres, retail presence, providing post sales, customer and technical support. 

Qualified Participants will subsequently be invited to the CFC briefing and participate in the programme. Please send the information by email to ong_ling_ling@imda.gov.sg and yeow_jia_qi@imda.gov.sg.

CFC Briefing & Dialogue

Eligible participants are encouraged to register to attend a CFC Briefing. This briefing will be conducted via virtual conference by IMDA and will cover the details of the Call for Collaboration, including the events leading to the final rollout and expectations of the Proposals.

The details are of the CFC briefing are:

Date: 5 June 2020

Time: 4pm to 5.30pm

Enquiries

Enquiries regarding this CFC should be emailed to ong_ling_ling@imda.gov.sg, yeow_Jia_Qi@imda.gov.sg and henry_quek@imda.gov.sg. Please indicate “Seniors Go Digital Collaboration with Mobile Operators - Enquiry - ” in your heading.

Last updated on: 04 Jun 2020