OverviewThis course allows candidates of the previous iteration of ITIL to have a straightforward transition to ITIL 4 in order to achieve the designation of ITIL 4 Managing Professional. This course provides an understanding of the new ITIL 4 Foundation concepts and definitions, including the key differences between the previous iteration of ITIL and ITIL 4. The majority of the focus and time allocated during this course is an overview and understanding of the key elements from each one of the four ITIL Managing Professional (MP) modules: Create, Deliver and Support, Drive Stakeholder Value, High Velocity IT and Direct, Plan and Improve. |
Learning Outcome
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Who should Attend?
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Eligibility Criteria
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This course is endorsed under Critical Infocomm Technology Resource Programme Plus (CITREP+) Programme. To find out more about CITREP+ Funding, please refer to Programme Support under CITREP+ page |
Information is accurate as of 6 August 2020