ITIL4 will help businesses navigate the new technological era, commonly known as the Fourth Industrial Revolution.  

The ITIL4 Managing Professional (MP) Transition course and bridging examination will enable the senior ITSM practitioner who have already attained or is one step away from attaining the ITIL Expert designation to attain the MP designation. It maps the ITIL v3 Service Lifecycle with ITIL4’s Service Value System and explores key concepts and practices within ITIL4.

Learning Outcomes

At the end of this course, participants will be able to: 

  • Understand and map differences between ITILV3 and ITIL4 models
  • Understand the Service Value System and its constituent components
  • Learn key concepts associated with ITIL4
  • Practice exams and guided examination preparation from experienced educators and consultants

Who should Attend?

  • Individuals at the management level or ITSM leaders and practitioners who've met the certification prerequisites and seek to learn, understand and apply ITIL4
  • Individuals who seek the ITIL Managing Professional designation through this bridging programme

Eligibility Criteria

  • No pre-course reading materials required for this course
  • A good grasp of ITILV3 concepts is advantageous
This course is endorsed under Critical Infocomm Technology Resource Programme Plus (CITREP+) Programme.
To find out more about CITREP+ Funding, please refer to Programme Support under CITREP+ page

Information is accurate as of 31 March 2020