The introduction of new systems and technologies like Electronic Medical Record Systems, Electronic Order Entry is disruptive in an industry that has long based its documentation and tracking processes on paper. These new ways of working require individuals to set aside the tried and familiar tools, and learn new skills in order to interact with these new computer applications. Change has always created disruption and discomfort. Unless adequately managed, the dissatisfaction among staff can cause a multitude of problems resulting in delayed implementations or even total failure. This 3-day course will provide participants with an understanding of the change management issues in the context of a healthcare setting and give them a thought framework and tools to manage the inevitable changes in any new implementation.

Learning Outcomes

  • Understand what is Change Management in the context of project management
  • Understand the healthcare user and each group of users’ considerations towards new changes
  • Learn how to identify and anticipate changes
  • Learn how to draw up a change management plan for the avoidance or mitigation of the possible resistance

Who should Attend?

  • Healthcare professionals and healthcare informatics officers
  • IT professionals working in the healthcare industry
  • IT professionals intending to switch to the healthcare domain
  • Senior administrators and managers involved in new system implementations and transformation projects

Eligibility Criteria

  • Polytechnic Diploma
This course is endorsed under Critical Infocomm Technology Resource Programme Plus (CITREP+) Programme.
To find out more about CITREP+ Funding, please refer to Programme Support under CITREP+ page

Information is accurate as of 3 July 2019