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Public Consultation On Proposed Advisory Guidelines On Maximum Contract Term And Early Termination Charges For Pay TV Services Offered To Consumers

last updated 19 February 2018

Issued Date:21 April 2011


Close of Consultation on Maximum Contract Term & Early Termination Charges for Pay TV Services Offered to Consumers

1 November 2011

The MDA has closed the consultation and issued the Guidelines on Maximum Contract Term and Early Termination Charges for Pay TV Services Offered to Consumers. Please refer to the links below for the related materials:

1. Closing Note on Consultation on Maximum Contract Term & Early Termination Charges

2. Guidelines on Maximum Contract Term & Early Termination Charges

3. Press Release

4. Consumer Factsheet

Responses Received as at Close of Consultation on 25 May 2011

25 May 2011

A total of four responses were received as follows:

1. M1

2. CASE

3. SingNet Pte Ltd

4. StarHub Cable Vision Ltd

Extension of Public Consultation

18 May 2011

In consideration of some industry players' requests for more time to provide feedback to the Public Consultation, the Media Development Authority of Singapore ("MDA") has extended the consultation till 25 May 2011, 5pm, Singapore time. The MDA welcomes the submission of any views you may have in accordance with Part 5 of the Consultation Paper.

21 April 2011

MDA is now conducting a public consultation on the Proposed Advisory Guidelines on Maximum Contract Term and Early Termination Charges for Pay TV Services Offered to Consumers ("Proposed Guidelines").

Taking into account the evolving competition and technological landscape in the pay TV market, MDA views that it is timely to review the contractual terms for pay TV services so that they remain reasonable and fair to both the pay TV retailers and consumers. The Proposed Guidelines will cover (a) maximum contract length; and (b) early termination charges.

MDA hereby invites interested parties to submit written comments on the Proposed Guidelines. All views and comments should reach MDA by 5pm, 18 May 2011 and addressed to:

Ms Eileen Ang
Head (Competition)
Media Development Authority of Singapore
3 Fusionopolis Way
#16-22 Symbiosis
Singapore 138633
(Attention : Ms Ruth Wong; Email : ruth_wong@imda.gov.sg)

A copy of the consultation document is available here.