Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

SMS Performance Measurement for 2021

Percentage of SMS Messages Delivered within 15 seconds

(a) Singtel Mobile ("STM") (originating network)

(b) M1 (originating network)

(c) StarHub Mobile ("SHM") (originating network)

(d) TPG (originating network)

Percentage of SMS Messages Delivered within 15 minutes

 (a) Singtel Mobile (originating network)

(b) M1 (originating network)

(c) StarHub Mobile (originating network)

(d) TPG (originating network)

Percentage of SMS Messages Delivered within 12 hours

(a) Singtel Mobile (originating network)

(b) M1 (originating network)

(c) StarHub Mobile (originating network)

(d) TPG (originating network)

* The total sample size of test is 17,395 SMS messages.

LAST UPDATED: 26 OCT 2022