Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Contact Us

Infocomm Media Development Authority (IMDA)

Visits to the IMDA for media classification services and any request to meet our officers are strictly BY APPOINTMENT ONLY. You can call 6377 3800 or email INFO@imda.gov.sg to make an appointment. Please use our online services for submissions.

We encourage all industry customers to visit our website for the latest updates.

NOTE: For feedback on issues with service providers that are contractual in nature, such as billing, we strongly encourage end users to liaise directly with their service provider to resolve any issues or concerns related to their services, as service providers are better equipped to assist their subscribers with such matters. Alternatively, you may wish to consider bringing the dispute to CASE, the Small Claims Tribunal or the Alternative Dispute Resolution (ADR) Scheme set up by IMDA, where mediators will try to help resolve the dispute. For more information on the ADR Scheme and eligibility, please refer to our Alternative Dispute Resolution (ADR) Scheme page. Please be informed that if your dispute is contract-related, these can only be addressed via the dispute resolution options mentioned. The IMDA contact centre will not be able to assist.

IMDA office: Contact us

Online Services

Created for you for submissions.

Make a submission now

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Address Location

Address:
10 Pasir Panjang Road #03-01
Mapletree Business City
Singapore 117438

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Our operating hours are:
Monday to Thursday, 8.30am to 6pm
Friday, 8.30am to 5.30pm
(except public holidays)

Contact Us
IMDA Contact Centre
6377 3800 | info@imda.gov.sg
Quality Service Manager
1800 837 9979 | qsm@imda.gov.sg
Customer Service Hotline (For Licensing & Classification Matters)
1800 478 5478 |  info@imda.gov.sg
Customer Service (For Media Classification Submissions)
Monday to Friday, 8.30am to 5.30pm, by appointment only
(except public holidays)
10 Pasir Panjang Road #03-01
Mapletree Business City
Singapore 117438
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Details

Please note that under the Public Sector (Governance) Act, your data may be shared between public agencies so as to support better service delivery and to resolve your issue(s). We will not share your personal data with non-Government entities, except where such entities have been authorised to carry out specific Government services, or when we have sought your consent to do so. 

China Office

China Office

Address:
Singapore Centre Beijing
Unit 3101 Tower 1 China World Trade Center
No. 1 Jianguomenwai Avenue
Beijing, 100004, PR China
Tel: +86 10 6505 9393

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LAST UPDATED: 24 NOV 2023

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