Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the ScamShield Helpline at 1799 or go to www.ScamShield.gov.sg.

  1. Architects of SG's Digital Future
  2. About IMDA
  3. Research and Statistics
  4. SMS Performance
  5. SMS Performance Measurement for 2022

SMS Performance Measurement for 2022

Percentage of SMS Messages Delivered within 15 seconds

(a) Singtel Mobile ("STM") (originating network)

Singtel - Percentage of SMS Delivered within 15 seconds

(b) M1 (originating network)

M1 - Percentage of SMS Delivered within 15 seconds

(c) StarHub Mobile ("SHM") (originating network)

Starhub - Percentage of SMS Delivered within 15 seconds

(d) SIMBA (originating network)

SIMBA - Percentage of SMS Delivered within 15 seconds

Percentage of SMS Messages Delivered within 15 minutes

(a) Singtel Mobile (originating network)

Singtel - Percentage of SMS Delivered within 15 minutes

(b) M1 (originating network)

M1 - Percentage of SMS Delivered within 15 minutes

(c) StarHub Mobile ("SHM") (originating network)

Starhub - Percentage of SMS Delivered within 15 minutes

(d) SIMBA (originating network)

SIMBA - Percentage of SMS Delivered within 15 minutes

Percentage of SMS Messages Delivered within 12 hours

(a) Singtel Mobile ("STM") (originating network)

Singtel - Percentage of SMS Delivered within 12 hours

(b) M1 (originating network)

M1 - Percentage of SMS Delivered within 12 hours

(c) StarHub Mobile ("SHM") (originating network)

Starhub - Percentage of SMS Delivered within 12 hours

(d) SIMBA (originating network)

SIMBA - Percentage of SMS Delivered within 12 hours

* The total sample size of test is 18,138 SMS messages.

LAST UPDATED: 12 OCT 2022