Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Statistics on Telecom Services for 2018 Jan - Jun

CATEGORY MAR JUN
Fixed Lines1 [Figures updated on a quarterly basis]
Total Fixed Line Subscriptions 1,991,700 1,986,600
Total Residential Line Subscriptions 1,316,100 1,316,000
Total Corporate/Business Line Subscriptions 675,600 670,600
Fixed Line Population Penetration Rate 35.5% 35.2%
Fixed Line Household Penetration Rate  92.6% 90.1%

 

  JAN FEB MAR APR MAY JUN
Mobile Market
Total Mobile Subscriptions
(3G+4G)2
8,440,300 8,387,100 8,381,900 8,354,500 8,341,600 8,333,400
Total Post-paid Subscriptions (3G) 637,800 630,000 618,200
612,800 603,900 597,000
Total Pre-paid Subscriptions (3G) 1,631,500 1,538,500 1,499,400
1,486,500 1,467,800 1,416,700
Total Post-paid  Subscriptions (4G) 4,474,200 4,493,900 4,521,300 4,536,800 4,583,800 4,613,600
Total Pre-paid Subscriptions (4G) 1,696,800 1,724,600 1,742,900 1,718,500 1,686,000 1,706,100
Total Ported Subscriptions3 16,400 11,100 14,500 14,800 14,200 14,900
Mobile Population Penetration Rate 150.4% 149.4% 149.3% 148.9% 148.6% 147.8%
Dial-Up Internet Subscriptions
Total Internet Dial-up 5,800 5,800 5,800 5,700 5,700 5,600
Internet Dial-up Population Penetration Rate^ 0.1% 0.1% 0.1% 0.1% 0.1% 0.1%
Broadband Internet Subscriptions
Total Broadband4 12,228,800 12,154,000 12,355,400 12,339,200 12,338,700 12,409,300
Total Residential Wired Broadband5 1,344,100 1,344,700 1,345,700 1,345,100 1,346,400 1,348,100
Total Corporate Wired Broadband6 126,300 128,200 129,800 129,600 130,100 130,600
Total xDSL7 29,600 27,300 24,500 19,600 17,700 16,100
Total Cable Modem8 176,100 172,600 168,800 165,300 161,300 156,200
Total Optical Fibre Broadband Subscription (i.e., offered via PON or Active Ethernet)9 1,254,800 1,263,300 1,271,200 1,278,800 1,287,000 1,295,800
Total Wireless Broadband10 10,758,400 10,681,100 10,879,800 10,864,500 10,862,200 10,930,500
Total Subscriptions using other Broadband Internet Access Platforms 10,000 9,800 11,200 10,900 10,500 10,700
Residential Wired Broadband Household Penetration Rate11 94.6% 94.6% 94.7% 94.6% 94.7% 92.3%
Wireless Broadband Population Penetration Rate12 191.7% 190.3% 193.9% 193.6% 193.5% 193.8%
International Telephone Services
Total number of outgoing retail international telephone call minutes 320,771,600 284,348,900 317,639,400 308,581,300 313,602,000
300,800,600
Total number of outgoing retail international telephone call minutes including transit13 1,810,319,500 1,527,995,600 1,647,177,100 1,778,135,800 1,973,238,300 2,041,191,400

All figures for subscriptions are rounded to the nearest hundred.

All figures for penetration rates are rounded to the nearest decimal point.

Footnotes

1 "Fixed Lines" includes Direct Exchange Lines (“DEL”) and IP Telephony subscriptions using Level '6' numbers.

2 "Total Mobile Subscriptions" includes both 3G and 4G subscriptions (including both pre-paid and post-paid). With effect from April 2017, “Total Post-Paid and Pre-Paid Subscriptions (2G) has ceased service and it will only include 3G and 4G subscriptions (including both pre-paid and post-paid).

3 "Total Ported Subscriptions" refers to the number of subscribers who retained their mobile numbers when they switched to a new mobile operator.

4 "Total Broadband Subscriptions" (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) includes retail xDSL, cable modem, leased line Internet, 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots access (including Wireless@SG subscriptions).

5 "Total Residential Wired Broadband" includes all retail residential wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Residential wireless broadband subscriptions will be excluded.

6 "Total Corporate Wired Broadband" includes all retail corporate wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Corporate wireless broadband subscriptions will be excluded.

7 "Total xDSL" includes residential and corporate xDSL subscriptions.

8 "Total Cable Modem" includes residential and corporate cable modem subscriptions.

9 "Total Optical Fibre Broadband" includes residential and corporate subscriptions to broadband Internet services using optical fibre networks, including end-to-end optical fibre broadband subscriptions that are offered via Passive Optical Network ("PON") and Active Ethernet.

10 "Total Wireless Broadband Subscriptions" includes all retail broadband Internet access subscriptions (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided via wireless platforms such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots (including Wireless@SG subscriptions). From Jan 2018, the Wireless@SG subscriptions will only include active users for the month.

11 "Residential Wired Broadband Household Penetration Rate" measures the total number of residential wired broadband subscriptions as a percentage of the total number of households in Singapore, and excludes all wireless access plans (provided via 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots).  Please note that this does not necessarily reflect of the proportion of households with broadband in Singapore as some households subscribe to more than one broadband connection. For a more accurate figure, please refer to IDA's Household Survey findings.

12 "Wireless Broadband Population Penetration Rate" measures the total number of retail wireless broadband Internet access subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots (including Wireless@SG subscriptions) as a percentage of the total population in Singapore.

13 This figure includes total retail outgoing international call minutes as well as transit minutes and. includes all Service-Based Operators (SBO).

These telecom statistics are subject to revision from time to time to ensure accuracy.

LAST UPDATED: 16 NOV 2023