Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Statistics on Telecom Services for 2020 Jan - Jun

CATEGORY JUN
International Telephone Services [Figures updated on a half-yearly basis]
Total number of outgoing retail international telephone call minutes 1,088,837,800
Total number of outgoing retail international telephone call minutes including transit1 5,854,644,600

MAR JUN
Fixed Lines2 [Figures updated on a quarterly basis]
Total Fixed Line Subscriptions 1,912,200 1,899,500
Total Residential Line Subscriptions 1,277,300 1,269,900
Total Corporate/Business Line Subscriptions 635,000 629,600
Fixed Line Population Penetration Rate 33.5% 33.4%
Fixed Line Household Penetration Rate  86.4% 85.2%
  JAN FEB MAR APR MAY JUN
Mobile Market
Total Mobile Subscriptions
(3G+4G)3
9,051,500 9,021,100 9,146,300 9,062,100 8,935,400 8,867,300
Total Post-paid Subscriptions (3G) 463,900 
461,100 452,000 442,800 206,400 198,000
Total Pre-paid Subscriptions (3G) 1,132,600  1,165,300 1,240,100 871,600 909,600 872,500
Total Post-paid  Subscriptions (4G) 5,710,500  5,761,900 5,810,800 5,836,100 6,083,000 6,118,000
Total Pre-paid Subscriptions (4G) 1,744,500  1,632,900 1,643,500 1,911,500 1,736,400 1,678,800
Total Ported Subscriptions4 17,300 16,400 15,400 11,400 13,400 19,300
Mobile Population Penetration Rate 158.7% 158.2% 160.4% 158.9% 156.7% 156.0%
Broadband Internet Subscriptions
Total Broadband5 12,363,300 11,877,100 11,972,000 11,446,300 11,111,500 11,277,800
Total Residential Wired Broadband6 1,373,300 1,376,000 1,378,000 1,381,600 1,380,700 1,381,900
Total Corporate Wired Broadband7 122,900
124,900 125,000 124,400 124,000 123,700
Total xDSL8 500
500 400 400 400 400
Total Cable Modem9  - - -
-
- -
Total Optical Fibre Broadband Subscription (i.e., offered via PON or Active Ethernet)10 1,491,800 1,496,600 1,498,700 1,501,800 1,500,400 1,501,500
Total Wireless Broadband11 10,867,100 10,376,100 10,469,100 9,940,300 9,606,800 9,772,200
Total Subscriptions using other Broadband Internet Access Platforms 3,800 3,800 3,800 3,800 3,800 3,700
Residential Wired Broadband Household Penetration Rate12 92.9% 93.1% 93.3% 93.5% 93.4% 92.7%
Wireless Broadband Population Penetration Rate13 190.5% 181.9% 183.6% 174.3% 168.4% 171.9%
All figures for subscriptions are rounded to the nearest hundred.

All figures for penetration rates are rounded to the nearest decimal point.

These telecom statistics are subject to revision from time to time to ensure accuracy.


1 This figure includes total retail outgoing international call minutes as well as transit minutes and. includes all Service-Based Operators (SBO).

2 "Fixed Lines" includes Direct Exchange Lines (“DEL”) and IP Telephony subscriptions using Level '6' numbers.

3 "Total Mobile Subscriptions" includes both 3G and 4G subscriptions (including both pre-paid and post-paid). With effect from April 2017, “Total Post-Paid and Pre-Paid Subscriptions (2G) has ceased service and it will only include 3G and 4G subscriptions (including both pre-paid and post-paid).

4 "Total Ported Subscriptions" refers to the number of subscribers who retained their mobile numbers when they switched to a new mobile operator.

5 "Total Broadband Subscriptions" (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) includes retail xDSL, cable modem, leased line Internet, 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions.

6 "Total Residential Wired Broadband" includes all retail residential wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Residential wireless broadband subscriptions will be excluded.

7 "Total Corporate Wired Broadband" includes all retail corporate wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Corporate wireless broadband subscriptions will be excluded.

8 "Total xDSL" includes residential and corporate xDSL subscriptions.

9 "Total Cable Modem" includes residential and corporate cable modem subscriptions.

10 "Total Optical Fibre Broadband" includes residential and corporate subscriptions to broadband Internet services using optical fibre networks, including end-to-end optical fibre broadband subscriptions that are offered via Passive Optical Network ("PON") and Active Ethernet.

11 "Total Wireless Broadband Subscriptions" includes all retail broadband Internet access subscriptions (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided via wireless platforms such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions. From Jan 2018, the Wireless@SG subscriptions will only include active users for the month.

12 "Residential Wired Broadband Household Penetration Rate" measures the total number of residential wired broadband subscriptions as a percentage of the total number of households in Singapore, and excludes all wireless access plans (provided via 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots).  Please note that this does not necessarily reflect of the proportion of households with broadband in Singapore as some households subscribe to more than one broadband connection. For a more accurate figure, please refer to IDA's Household Survey findings.

13 "Wireless Broadband Population Penetration Rate" measures the total number of retail wireless broadband Internet access subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions as a percentage of the total population in Singapore.

LAST UPDATED: 30 JUL 2021