Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the ScamShield Helpline at 1799 or go to www.ScamShield.gov.sg.

Review of NetLink Trust’s Interconnection Offer

Issued Date: 13/06/2014

Decision Date: 18/06/2015

25 June 2015 - NetLink Trust's submission of clean copy of Approved ICO

18 June 2015 - IDA's Directed Amendments on NetLink Trust's further proposed modifications to Draft Revised ICO

3 February 2015 - NetLink Trust's further proposed modifications to Draft Revised ICO

10 December 2014 - IDA's Directed Modifications to NetLink Trust’s Draft Revised Interconnection Offer

21 July 2014 - IDA has received responses from the industry at the close of the public consultation on the Review of OpenNet Pte Ltd's Interconnection Offer.

13 June 2014 - IDA would like to seek the views and comments from the industry and members of the public on OpenNet’s proposed changes to its Interconnection Offer.

25 June 2015

NetLink Trust's Submission of Clean Copy of Approved ICO

NetLink Trust submitted a clean copy of its Approved ICO incorporating IDA's 18 June 2015 Directed Amendments.

NetLink Trust's Approved ICO Incorporating Directed Amendments
NetLink Trust's Approved ICO Incorporating Directed Amendments Main Body (249.10KB) 
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 1 - Residential End-User Connection (329.22KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 2 - Non-Residential End-User Connection (347.59KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 3 - NBAP Connection (263.85KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 4 - CO to CO Connection  (218.43KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 5 - CO to MDF Connection (230.39KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 6 - Building MDF Room to FTTB Node Connection (231.07KB) 
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 7 - FTTB Node to DP Connection (174.89KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 8 - Building MDF Room to Residential Premises Connection (186.89KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 9 - Building MDF Room to Non-Residential Premise Connection (236.83KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 10 - CO to NBAP DP Connection (185.28KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 11 - NBAP DP to NBAP TP Connection  (183.24KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 12 - Co-location Service (321.86KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 12A - RL to RL Interconnection Service (66.26KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 12B - Co-location Supplementary Cooling Service (130.42KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 12C - Co-location Space & Service in New Co-location Room (344.82KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 13 - Patching Service (69.83KB) 
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 14 - OSS/BSS Connection & Professional Service (350.21KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 15 - Charges (320.45KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 16 - Billing (46.39KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 17 - Dispute Resolution (32.08KB)
NetLink Trust's Approved ICO Incorporating Directed Amendments Schedule 18 - Dictionary (90.30KB)

18 June 2015

IDA's Directed Amendments to NetLink Trust's Proposed Modifications to the Draft Revised ICO

On 18 June 2015, IDA further directed NetLink Trust to incorporate specific drafting language ("Directed Amendments") in its proposed modifications to its Interconnection Offer ("ICO"). The revised ICO, incorporating the Directed Amendments, has been approved by IDA and will take effect from 25 June 2015 ("Approved ICO"). NetLink Trust will be required to adhere to the implementation timelines as set out in the Further Direction to implement the Approved ICO.

IDA's Directed Amendments - 18 June 2015
IDA's Directed Amendments - 18 June 2015 Further Direction (1.79MB)
IDA's Directed Amendments - 18 June 2015 Appendix 1: Required Amendments to the Main Body (231.59KB) 
IDA's Directed Amendments - 18 June 2015 Appendix 2: Required Amendments to Schedule 1 Residential End-User Connection (639.38KB)
IDA's Directed Amendments - 18 June 2015 Appendix 3: Required Amendments to Schedule 2 Non-Residential End-User Connection (401.62KB)
IDA's Directed Amendments - 18 June 2015 Appendix 4: Required Amendments to Schedule 3 NBAP Connection (280.89KB)
IDA's Directed Amendments - 18 June 2015 Appendix 5: Required Amendments to Schedule 4 CO to CO Connection (238.57KB) 
IDA's Directed Amendments - 18 June 2015 Appendix 6: Required Amendments to Schedule 5 CO to MDF Connection (250.79KB)
IDA's Directed Amendments - 18 June 2015 Appendix 7: Required Amendments to Schedule 6 Building MDF Room to FTTB Node Connection (251.39KB) 
IDA's Directed Amendments - 18 June 2015 Appendix 8: Required Amendments to Schedule 7 FTTB Node to DP Connection (193.89KB)
IDA's Directed Amendments - 18 June 2015 Appendix 9: Required Amendments to Schedule 8 Building MDF Room to Residential Premises Connection (207.74KB)
IDA's Directed Amendments - 18 June 2015 Appendix 10: Required Amendments to Schedule 9 Building MDF Room to Non-Residential Premise Connection (256.36KB)
IDA's Directed Amendments - 18 June 2015 Appendix 11: Required Amendments to Schedule 10 CO to NBAP DP Connection (205.91KB)
IDA's Directed Amendments - 18 June 2015 Appendix 12: Required Amendments to Schedule 11 NBAP DP to NBAP TP Connection (202.03KB) 
IDA's Directed Amendments - 18 June 2015 Appendix 13: Required Amendments to Schedule 12 Co-location Service (331.55KB)
IDA's Directed Amendments - 18 June 2015 Appendix 14: Required Amendments to Schedule 12A RL to RL Interconnection Service (71.35KB)
IDA's Directed Amendments - 18 June 2015 Appendix 15: Required Amendments to Schedule 12B Co-location Supplementary Cooling Service (152.40KB)
IDA's Directed Amendments - 18 June 2015 Appendix 16: Required Amendments to Schedule 12C Co-location Space & Service in New Co-location Room (359.44KB)
IDA's Directed Amendments - 18 June 2015 Appendix 17: Required Amendments to Schedule 15 Charges (323.11KB)
IDA's Directed Amendments - 18 June 2015 Appendix 18: Required Amendments to Schedule 18 Dictionary (100.29KB)

Separately, IDA had completed the review of NetLink Trust's reconsideration request and issued the decision on the reconsideration request on 8 May 2015. 

3 February 2015

Further Proposed Modifications to NetLink Trust’s Draft Revised ICO

Pursuant to IDA's Direction dated 10 December 2014, NetLink Trust had submitted to IDA its further proposed modifications to the Draft Revised ICO on 23 January 2015. IDA is currently reviewing NetLink Trust’s further proposed modifications to the Draft Revised ICO. 

NetLink Trust's Further Proposed Modifications - 23 January 2015
NetLink Trust's Further Proposed Modifications - 23 January 2015 Main Body  (281.88KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 1 Residential End-User Connection (431.29KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 2 Non-Residential End-User Connection (482.35KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 3 NBAP Connection (308.72KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 4 CO to CO Connection (266.59KB) 
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 5 CO to MDF Connection (280.52KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 6 Building MDF Room to FTTB Node Connection (281.96KB) 
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 7 FTTB Node to DP Connection (222.55KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 8 Building MDF Room to Residential Premises Connection (237.05KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 9 Building MDF Room to Non-Residential Premise Connection (289.10KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 10 CO to NBAP DP Connection (235.47KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 11 NBAP DP to NBAP TP Connection (231.64KB) 
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 12 Co-location Service (371.68KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 12A RL to RL Interconnection Service (66.19KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 12B Co-location Supplementary Cooling Service (161.49KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 12C Co-location Space & Service in New Co-location Room (381.66KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 13 Patching Service (69.82KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 14 OSS/BSS Connection & Professional Service (395.00KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 15 Charges (336.84KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 16 Billing (46.39KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 17 Dispute Resolution (32.07KB)
NetLink Trust's Further Proposed Modifications - 23 January 2015 Schedule 18 Dictionary (117.05KB)

Separately, NetLink Trust has submitted a request to IDA, on 24 December 2014, to reconsider IDA's Direction in regard to limiting the timeframe for which NetLink Trust could claim exemption from the applicable Service Level Guarantees for delays attributed to developers/ owners/ MCSTs of buildings. IDA is currently reviewing the reconsideration request.

2 January 2015

NetLink Trust has requested an extension of the deadline to submit its response to IDA's Directed Modifications to the NetLink Trust's Draft Revised ICO. IDA has considered NetLink Trust’s extension request and will extend the deadline for NetLink Trust to submit its Further Proposed Modifications to its ICO to IDA to 23 January 2015.

10 December 2014

Directed Modifications to NetLink Trust's Draft Revised ICO

Following the industry consultation on CityNet Infrastructure Management Pte Ltd's (as Trustee-Manager of the NetLink Trust) (the “NetLink Trust”) Draft Revised ICO, IDA has directed NetLink Trust to modify particular provisions of its Draft Revised ICO. NetLink Trust will have to submit to IDA a revised proposed ICO that incorporates the IDA directed modifications by 9 January 2015.

IDA's Directed Modifications - 10 December 2014
IDA's Directed Modifications - 10 December 2014 Direction (2.11MB)
IDA's Directed Modifications - 10 December 2014 Explanatory Memorandum (152.24KB)
IDA's Directed Modifications - 10 December 2014 Appendix 1: Required Modifications to the Main Body (241.35KB)
IDA's Directed Modifications - 10 December 2014 Appendix 2: Required Modifications to Schedule 1 Residential End-User Connection (310.03KB)
IDA's Directed Modifications - 10 December 2014 Appendix 3: Required Modifications to Schedule 2 Non-Residential End-User Connection (356.14KB)
IDA's Directed Modifications - 10 December 2014 Appendix 4: Required Modifications to Schedule 3 NBAP Connection (263.60KB)
IDA's Directed Modifications - 10 December 2014 Appendix 5: Required Modifications to Schedule 4 CO to CO Connection (223.76KB)
IDA's Directed Modifications - 10 December 2014 Appendix 6: Required Modifications to Schedule 5 CO to Building MDF Room Connection (233.44KB)
IDA's Directed Modifications - 10 December 2014 Appendix 7: Required Modifications to Schedule 6 Building MDF Room to FTTB Node Connection (234.09KB)
IDA's Directed Modifications - 10 December 2014 Appendix 8: Required Modifications to Schedule 7 FTTB Node to DP Connection (177.25KB)
IDA's Directed Modifications - 10 December 2014 Appendix 9: Required Modifications to Schedule 8 Building MDF Room to Residential Premise Connection (187.88KB)
IDA's Directed Modifications - 10 December 2014 Appendix 10: Required Modifications to Schedule 9 Building MDF Room to Non-Residential Premise Connection (238.98KB)
IDA's Directed Modifications - 10 December 2014 Appendix 11: Required Modifications to Schedule 10 CO to NBAP DP Connection (187.50KB)
IDA's Directed Modifications - 10 December 2014 Appendix 12: Required Modifications to Schedule 11 NBAP DP to NBAP TP Connection (184.64KB)
IDA's Directed Modifications - 10 December 2014 Appendix 13: Required Modifications to Schedule 12 Co-location Service (316.73KB)
IDA's Directed Modifications - 10 December 2014 Appendix 14: Required Modifications to Schedule 12B Co-location Supplementary Cooling Service (139.14KB)
IDA's Directed Modifications - 10 December 2014 Appendix 15: Required Modifications to Schedule 12C Co-location Space & Service in New Co-location Room (336.51KB)
IDA's Directed Modifications - 10 December 2014 Appendix 16: Required Modifications to Schedule 18 Dictionary (94.20KB)

21 July 2014

At the close of the public consultation on the Review of OpenNet Pte Ltd's Interconnection Offer, IDA has received the following responses from the industry.

 Responses Received at Closing Date - 21 July 2014
 Responses Received at Closing Date - 21 July 2014  M1 Limited (307.40KB)
 Responses Received at Closing Date - 21 July 2014  MyRepublic Limited (282.86KB)
 Responses Received at Closing Date - 21 July 2014  Nucleus Connect Pte Ltd (273.23KB)
 Responses Received at Closing Date - 21 July 2014  OpenNet Pte Ltd (1.32MB)
 Responses Received at Closing Date - 21 July 2014  Singapore Telecommunications Limited (757.40KB)
 Responses Received at Closing Date - 21 July 2014  StarHub Ltd (831.86KB)
 Responses Received at Closing Date - 21 July 2014  ViewQwest Pte Ltd (46.91KB)

10 July 2014

In view of requests from the industry for more time to submit their views, IDA has extended the deadline for the submission of this consultation till 12 noon, 21 July 2014.

13 June 2014

IDA has been engaging OpenNet Pte Ltd ("OpenNet") on various measures that OpenNet could consider putting in place to improve its Quality of Service ("QoS") performance for OpenNet's provisioning of Residential and Non-Residential End-User Connection Services. As part of its rectification measures to improve its QoS, OpenNet has proposed a number of initiatives to reduce the delays and improve on service provisioning standards. OpenNet has also proposed additional changes to its Interconnection Offer ("ICO") to address other operational issues. OpenNet has since submitted the proposed changes to its ICO to incorporate the changes for IDA's approval.

IDA Consultation Paper
IDA Consultation Paper Consultation Document on OpenNet's ICO Review (69.09KB)
OpenNet's Proposed Revised ICO
OpenNet's Proposed Revised ICO Main Body (251.79KB)
OpenNet's Proposed Revised ICO Schedule 1 Residential End-User Connection (325.47KB)
OpenNet's Proposed Revised ICO Schedule 2 Non-Residential End-User Connection (368.79KB)
OpenNet's Proposed Revised ICO Schedule 3 NBAP Connection (274.77KB)
OpenNet's Proposed Revised ICO Schedule 4 CO to CO Connection (219.47KB)
OpenNet's Proposed Revised ICO Schedule 5 CO to MDF Connection (228.13KB)
OpenNet's Proposed Revised ICO Schedule 6 Building MDF Room to FTTB Node Connection (230.03KB)
OpenNet's Proposed Revised ICO Schedule 7 FTTB Node to DP Connection (172.88KB)
OpenNet's Proposed Revised ICO Schedule 8 Building MDF Room to Residential Premises Connection (184.49KB)
OpenNet's Proposed Revised ICO Schedule 9 Building MDF Room to Non-Residential Premise Connection (244.05KB)
OpenNet's Proposed Revised ICO Schedule 10 CO to NBAP DP Connection (183.15KB)
OpenNet's Proposed Revised ICO Schedule 11 NBAP DP to NBAP TP Connection (181.76KB)
OpenNet's Proposed Revised ICO Schedule 12 Co-location Service (312.07KB)
OpenNet's Proposed Revised ICO Schedule 12A RL to RL Interconnection Service (67.44KB)
OpenNet's Proposed Revised ICO Schedule 12B Co-location Supplementary Cooling Service (140.30KB)
OpenNet's Proposed Revised ICO Schedule 12C Co-location Space & Service in New Co-location Room (333.36KB)
OpenNet's Proposed Revised ICO Schedule 13 Patching Service (71.67KB)
OpenNet's Proposed Revised ICO Schedule 14 OSS/BSS Connection & Professional Service (339.66KB)
OpenNet's Proposed Revised ICO Schedule 15 Charges (319.69KB)
OpenNet's Proposed Revised ICO Schedule 16 Billing (48.39KB)
OpenNet's Proposed Revised ICO Schedule 17 Dispute Resolution (33.01KB)
OpenNet's Proposed Revised ICO Schedule 18 Dictionary (93.54KB)

All views and comments should be submitted in writing in soft copies (preferably in Microsoft Word format) and shall reach IDA by 12 noon, 14 July 2014.

For each set of comments, respondents are required to include their personal/company particulars as well as their correspondence address. Views and comments should be addressed to:

Aileen Chia (Ms)
Deputy Director-General (Telecoms & Post)
Infocomm Development Authority of Singapore
10 Pasir Panjang Road
#10-01 Mapletree Business City
Singapore 117438

Please submit soft copies via email to: IDA_Consultation@imda.gov.sg.

LAST UPDATED: 20 MAY 2024