Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

SingPass: Request For IT ONLINE NOW!

Government e-service users can now request or reset their SingPass online by visiting the eCitizen website at www.eCitizen.gov.sg, or the Central Provident Fund Board (CPFB) website at www.cpf.gov.sg. A new password will be mailed directly to the applicant within 1 week of the request date. This service is available to Singaporeans, employment and dependant pass holders.

Singapore, 27 Aug 2003| For Immediate Release

Government e-service users can now request or reset their SingPass online by visiting the eCitizen website, or the Central Provident Fund Board (CPFB) website at www.cpf.gov.sg. A new password will be mailed directly to the applicant within 1 week of the request date. This service is available to Singaporeans, employment and dependant pass holders.

Launched on 1st March 2003, "SingPass", or "Singapore Personal Access", is the common password for users to access government e-services and various government websites. It was developed by the CPF Board in collaboration with the Ministry of Finance and the Infocomm Development Authority of Singapore. Currently, 16 government agencies authenticate users with SingPass for access to 136 e-services requiring secure user identification. Some 457,000 transactions were authenticated by SingPass in July 2003, up from 275,000 in March 03. By end 2004, SingPass will become the common online password authentication method for all government e-services that require simple authentication. Some examples of government agencies and e-services using SingPass are at Annex A.

Besides the online service, Singaporeans and residents can also apply for or reset their SingPass on-the-spot at all Community Development Council (CDCs) offices, selected Community Centres (CCs) and any CPF branch. Requests for a new SingPass or reset of SingPass can also be made at all Singapore Post outlets and CCs which do not offer on-the-spot application or reset. A mailer containing the SingPass will be sent to the applicant at the official address maintained with the government.

"We are pleased that so many e-service users are now using SingPass," said Mr Loh Khum Yean, Deputy Secretary (Administration), Ministry of Finance, "Our goal is to make government e-services intuitive and easy to use. The ease with which users can apply for their SingPass online makes it even simpler and more convenient for the public to transact electronically with the government."

Notes to Editor:

About SingPass
SingPass allows government e-service users to identify themselves online. It is automatically issued to Singaporeans who register for their identity cards at age 15, new CPF members, employment and dependent pass holders. Existing CPF PAL PIN users are automatically migrated to the SingPass system when they next log in.

About eCitizen
The eCitizen portal http://www.ecitizen.gov.sg is the Singapore government's first stop on the web for a wide range of government services. All services and information on the eCitizen portal are conveniently categorised according to lifestyle needs: Arts & Heritage, Business, Defence, Education, Elections, Employment, Family, Health, Housing, Law, Library, Recreation, Safety & Security, Sports, Transport and Travel. 

About Infocomm Development Authority of Singapore

The Infocomm Development Authority of Singapore (IDA) is a dynamic organisation with an integrated perspective to developing, promoting and regulating info-communications in Singapore. In the fast-changing and converging spheres of telecommunications, information and media technologies, IDA will be the catalyst for change and growth in Singapore's evolution into a vibrant global info-communications technology centre. For more information, visit https://www.imda.gov.sg/


BROUGHT TO YOU BY THE MINISTRY OF FINANCE AND THE INFOCOMM DEVELOPMENT AUTHORITY OF SINGAPORE

For media clarification, please contact:

Ms Chia Sher Ling
Manager, Corporate Communication
Infocomm Development Authority of Singapore
Tel: 6211-1840
Email: chia_sher_ling@imda.gov.sg

Annex A

Examples of Government e-Services Using SingPass Authentication

CPF Board
Statement Request (21 types of statements
Employer Returns
Transfer of CPF Savings from Ordinary Account to Special Account E-Application Service (over 90 types of online services, for example:-)
- Opt-in to view half-yearly statement of account online
- Request for nomination details
- Stop CPF payment for HDB instalment
- Withdrawal standing order request

Intellectual Property Office of Singapore
e-TradeMarks

Urban Redevelopment Authority
Signage Approval
Outline Application
Change of Use e-service
eSurvey for Licensed Developers

Media Development Authority
Submission of declaration for video games/interactive software
Application for new film license
Application of new video license
Notification of Change of Publisher/Editor/Printer
Ministry of Trade & Industry
Start-up e-Advisor

Ministry of Finance
GeBIZ
My eCitizen

National Arts Council
Theatre Booking
Arts Education Programme Online

Registry of Companies and Businesses
Bizfile - Local Company Names Application

LAST UPDATED: 13 MAR 2023