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Singapore Signs Agreement with Oman to Deliver Innovative Digital Services for the Sultanate’s Ministry of Manpower

9 April 2014 - Today, IDA International, a wholly-owned subsidiary of the Infocomm Development Authority of Singapore (IDA), signed an agreement with the Information Technology Authority (ITA) of the Sultanate of Oman, to deliver innovative digital services for the Omani Ministry of Manpower, benefitting the local labour market.

Singapore, 9 April 2014 | For Immediate Release

Timely collaboration in line with ITA's eGovernment Transformation Plan

IDA International, a wholly-owned subsidiary of the Infocomm Development Authority of Singapore (IDA), signed an agreement with the Information Technology Authority (ITA) of the Sultanate of Oman yesterday, to deliver innovative digital services for the Omani Ministry of Manpower, benefitting the labour market in Oman. The agreement was signed at the sidelines of Oman's leading IT and Telecom Show, COMEX 2014.

The collaboration is timely as it is in line with the ITA's eGovernment Transformation Plan, which seeks to accelerate and automate internal processes and procedures within government agencies, and ultimately, bring about better government services to end users, and greater operational and procedural efficiency within the Omani Government

Mr Vincent Wong, Chief Executive Officer of IDA International, said, "As the public workforce in Oman becomes increasingly technologically savvy, it is imperative that smarter ways of work are adopted to enable more effective delivery of government services to citizens and residents in the Sultanate. Singapore and Oman share a common vision in bringing about greater value creation for the country and our people through innovative public sector ICT. We are happy to leverage our core strength in eGov consultancy to support the Omani government's advancement toward eTransformation."

The agreement will see IDA International providing consultancy services to transform and streamline the visa clearance processes for the Omani Ministry of Manpower. This will help enhance the management of foreign labour in Oman, including the blue collar, white collar and foreign domestic workers, benefiting the local workforce and the local economy. Consultants from IDA International would also undertake a study to improve the inspection processes related to the labour welfare management of the workforce in Oman.

HE Hamad bin Khamis Al Amri, Undersecretary of Ministry of Manpower, Sultanate of Oman, said: "We recognise advancements in ICT are transforming daily lives for citizens and residents and have become indispensable in the way the Government interacts and serves them. The collaboration with IDA International will empower us to work seamlessly behind the scenes to bring about greater convenience for our various stakeholders."

Dr Salim Al Ruzaiqi, Chief Executive Officer of ITA, said, "As we seek to push forward the Digital Oman national strategy, this strategic and timely collaboration with IDA International signifies a key step toward achieving the key pillar of our eGovernment transformation plan. We believe this partnership will establish a strong foundation and pave the way for future cooperation between the ICT industries of Oman and Singapore in the long run."

The agreement was officially signed at the sidelines of COMEX 2014 by HE Hamad bin Khamis Al Amri, Undersecretary of Oman's Ministry of Manpower, Dr Salim Al Ruzaiqi, Chief Executive Officer of ITA and Mr Tan Lark Yang, Group Director of IDA International, and witnessed by Mr Masagos Zulkifli, Senior Minister of State, Singapore's Ministry of Home Affairs and Foreign Affairs. Mr Zulkifli is on an introductory visit to Muscat as part of Singapore's efforts to strengthen relations with members of the Gulf Cooperation Council.

To forge stronger collaborations between Singapore's and Oman's infocomm industries, IDA has also led a delegation of seven Singapore tech companies to participate in this year's COMEX. An eGovernment Transformation Seminar was also jointly organised with ITA to facilitate exchange of best practices and thought leadership on strategies to bring about eGovernment transformation.

This is IDA's fourth showing at COMEX. From secure mobile communications solutions that protect privacy on mobile devices to mobility solutions that allow for fleet and asset tracking, Singapore tech companies will showcase cutting-edge technology at the COMEX Expo from 7-11 April 2014 at the Oman International Exhibition Centre. This is in line with the key theme of this year's COMEX Conference – "Mobility". See Annex (110.66KB) A for the profiles of Singapore tech companies.

Singapore Signs Agreement with Oman to Deliver Innovative Digital Services for the Sultanate's Ministry of Manpower
Signatories (Left to Right): Tan Lark Yang, Group Director, IDA International, HE Hamad bin Khamis Al Amri, Undersecretary of Oman's Ministry of Manpower, Dr Salim Al Ruzaiqi, Chief Executive Officer of ITA and Witnessed by (Extreme Left): Mr Masagos Zulkifli, Senior Minister of State, Singapore's Ministry of Home Affairs and Foreign Affairs


JOINTLY ISSUED BY INFORMATION TECHNOLOGY AUTHORITY OF OMAN (ITA), INFOCOMM DEVELOPMENT AUTHORITY OF SINGAPORE (IDA) AND IDA INTERNATIONAL

Related Resource

About Infocomm Development Authority of Singapore

The mission of the Infocomm Development Authority of Singapore (IDA) is to develop information technology and telecommunications within Singapore with a view to serve citizens of all ages and companies of all sizes. IDA does this by actively supporting the growth of innovative technology companies and start-ups in Singapore, working with leading global IT companies as well as developing excellent information technology and telecommunications infrastructure, policies and capabilities for Singapore. For more news and information, visit www.ida.gov.sg.

About IDA International

IDA International is a wholly-owned subsidiary of IDA and serves as the execution arm for collaborations on public service infocomm between Singapore and countries around the world. IDA International helps public agencies in other countries deliver better socio-economic outcomes through infocomm by providing services such as eGovernment consultancy, national masterplanning, industry and cluster development, and management of public service infocomm programmes. It also assists its foreign government counterparts to better understand and benefit from Singapore's unique experience and know-how through knowledge transfer - enabling them to implement their programmes successfully. For more news and information, visit www.idainternational.sg.

About Information Technology Authority

Information Technology Authority (ITA) is set up by the Royal Decree 52/2006 promulgated on the 31st May 2006. ITA is responsible for implementing national IT infrastructure projects and supervising all projects related to implementation of the Digital Oman Strategy while providing professional leadership to various other eGovernance initiatives of the Sultanate. ITA serves as a competency center on best practices in eGovernance and in harnessing Information and Communication Technologies (ICT), thereby offering efficient and timely services, integrating processes and improving efficiency in service delivery.

For more information, please contact:

Teresa TAN (Ms)
Manager, Corporate & Marketing Communication
Infocomm Development Authority of Singapore
Email: teresa_tan@imda.gov.sg  
Tel: +65 9661 4836

Karen LOW (Ms)
Deputy Director, Corporate & Marketing Communication
Infocomm Development Authority of Singapore
Email: karen_low@imda.gov.sg
Tel: +65 6211 0432

LAST UPDATED: 13 MAR 2023