Last updated: 29 May 2020

Published on: 29 May 2020

For Information and Communications Sector

Additional Safe Management Measures for ICT Sector

As Singapore moves to gradually ease Circuit Breaker measures, the Ministry of Trade and Industry (MTI) announced on 19 May 2020 that businesses will be allowed to resume activities in a phased manner. The Infocomm Technology (ICT) sector, except for businesses participating in retail and construction activities, will be in Phase One of the resumption of activities, and may operate from 2 June 2020.

Please refer to MTI’s Advisory on Gradual Resumption of Business Activities in Phases Starting From 2 June 2020 issued on 19 May 2020 for more information.

The Ministry of Manpower (MOM) has laid out the safe management measures and requirements that employers and businesses will need to put in place to resume operations at workplaces. Refer to MOM’s advisory on Requirements for Safe Management Measures at the workplace after Circuit Breaker period, issued on 9 May and updated as of 16 May 2020, for more information.

All employers and businesses, including those in the ICT sector, must comply with the MTI and MOM nation-wide advisories in all workplaces and workplace settings.

The Infocomm Media Development Authority (IMDA) and SGTech have set out additional measures for certain workplace settings specific to the ICT sector. The workplace settings included in this document are:

  1. Providing onsite IT services, support or manpower at customers’ premises;
  2. Data centre operations; and
  3. ICT retail stores and e-commerce.

Employers and businesses that have operations applicable to these workplace settings must comply, not only with the measures set up by MTI and MOM, but also with the following additional measures, where applicable.

Please refer to the joint advisory issued by IMDA and SGTech (604.32KB) for the full set of Safe Management Measures for ICT companies.

For Media Content Production Companies

As Singapore moves to gradually ease Circuit Breaker measures, the Ministry of Trade and Industry (MTI) announced on 19 May 2020 that businesses will be allowed to resume activities in a phased manner.

Please refer to MTI’s Advisory on Gradual Resumption of Business Activities in Phases Starting From 2 June 2020for more information.

Under the Information and Communications sector, companies involved in the following sub-categories of permitted services with the corresponding SSIC Codes, will be allowed to resume business from 2 June 2020.

Category of Permitted ServicesSub-category of Permitted ServicesSSIC Codes starting with
Information and CommunicationsPublishing Activities58
Motion Picture, Video, Television, Sound Recording, Music Publishing and Other Programme Production Activities59
Radio Programme Production and Broadcasting60
Telecommunications61
Computer Programming, Consultancy and Related Activities62
Information Services Activities63

From 2 June 2020, businesses with the above SSIC codes do not need to apply for an exemption from MTI before resuming operations. However, they must submit their manpower details via the GoBusiness portal (https://covid.gobusiness.gov.sg) within two weeks of the date of resumption of operations. You may login to BizFile+ using CorpPass credentials to find out the necessary information about your SSIC code.

Businesses must also comply with the requirements for Safe Management Measures detailed on https://covid.gobusiness.gov.sg/safemanagement/general (“Safe Management Requirements”) and any sector-specific requirements which apply to them. These requirements include the staggering of working and break hours, ensuring clear physical spacing of at least 1 metre between persons, and implementing SafeEntry to record the entry of all personnel and visitors. Strict checks will be conducted and businesses that do not provide a safe workplace for workers will have their operations suspended.

Resumption of Content Production

The maximum production size at any one location is 30 people (including all cast/crew) for Phase One, with no more than 15 pax on set at any given time. Please refer the Mandatory Safety Rules PDF for the Resumption of Content Production on our Filming in Singapore page and the Comprehensive Safety Measures Singapore Association of Motion Picture Professionals, SAMPP www.sampp.org.sg/covid-19 and Association of Independent Producers, AIPRO www.aipro.tv Both documents are collectively put together by media industry representatives and associations.

Please refer to MOM’s Advisory on Requirements for Safe Management Measures at the workplace after Circuit Breaker period (issued on 9 May, updated as of 29 May) for more information.

For Arts Entertainment and Cinema Stakeholders

Arts Entertainment Events, and Film Screenings/Exhibitions

From now until further notice is given, all events and mass gatherings (e.g. conferences, exhibitions, festivals, concerts, film screenings, sporting events, trade fairs) must be cancelled or deferred, regardless of size, and whether they are ticketed and non-ticketed. Premises for such events e.g. cinemas and theatres will also remain closed.

For Arts Entertainment events during this period which have been licensed by IMDA and are cancelled or postponed, please email IMDA at info@imda.gov.sg as soon as possible.

For more details on the end of Circuit Breaker plans for the Arts Entertainment sector, please refer to the relevant Advisories issued by the National Arts Council and National Heritage Board.

For more information, and for the latest updates on the COVID-19 situation, please visit the MOH’s website or call its hotline at 1800 333 9999.

For Wireless@SG Users

In support of circuit breaker measures, venue owners have temporarily suspended the Wireless@SG service until further notice. The following public sites will be affected:

  • All 31 public libraries
  • All 22 bus interchanges
  • Community Centres
    • Kolam Ayer CC (turned off from 6PM to 9AM)
    • Geylang West CC (turned off from 6PM to 9AM)
    • Jalan Besar CC (turned off from 6PM to 9AM)
    • Potong Pasir CC (turned off from 6PM to 9AM)

For further queries or clarifications, please contact IMDA at info@imda.gov.sg or at 6377 3800.