Last updated: 03 July 2020

Published on: 03 July 2020

For Information and Communications Sector

Additional Safe Management Measures for ICT Sector

As Singapore moves to gradually ease Circuit Breaker measures, the Ministry of Trade and Industry (MTI) announced on 19 May 2020 that businesses will be allowed to resume activities in a phased manner. The Infocomm Technology (ICT) sector, except for businesses participating in retail and construction activities, will be in Phase One of the resumption of activities, and may operate from 2 June 2020.

Please refer to MTI’s Advisory on Gradual Resumption of Business Activities in Phases Starting From 2 June 2020 issued on 19 May 2020 for more information.

The Ministry of Manpower (MOM) has laid out the safe management measures and requirements that employers and businesses will need to put in place to resume operations at workplaces. Refer to MOM’s advisory on Requirements for Safe Management Measures at the workplace after Circuit Breaker period, issued on 9 May and updated as of 16 May 2020, for more information.

All employers and businesses, including those in the ICT sector, must comply with the MTI and MOM nation-wide advisories in all workplaces and workplace settings.

The Infocomm Media Development Authority (IMDA) and SGTech have set out additional measures for certain workplace settings specific to the ICT sector. The workplace settings included in this document are:

  1. Providing onsite IT services, support or manpower at customers’ premises;
  2. Data centre operations; and
  3. ICT retail stores and e-commerce.

Employers and businesses that have operations applicable to these workplace settings must comply, not only with the measures set up by MTI and MOM, but also with the following additional measures, where applicable.

Please refer to the joint advisory issued by IMDA and SGTech (604.32KB) for the full set of Safe Management Measures for ICT companies.

For Media Content Production Companies

As Singapore moves into Phase 2, the Multi-Ministry Taskforce has announced on 15 June 2020 that most businesses will continue to be allowed to resume activities in a phased manner.

Please refer to the Ministry of Health’s press release herefor more information.

Under the Information and Communications sector, companies involved in the sub-categories of permitted services with SSIC Codes starting with 58 to 63, will be allowed to resume business from 19 June 2020.

Businesses with the above SSIC codes do not need to apply for an exemption from MTI before resuming operations. However, they must submit their manpower details via the GoBusiness portal within two weeks of the date of resumption of operations. You may login to BizFile+ using CorpPass credentials to find out the necessary information about your SSIC code.

Businesses must also comply with the requirements for Safe Management Measures detailed on GoBusiness portal (“Safe Management Requirements”) and any sector-specific requirements which apply to them. These requirements include the staggering of working and break hours, ensuring clear physical spacing of at least 1 metre between persons, and implementing SafeEntry to record the entry of all personnel and visitors. Strict checks will be conducted and businesses that do not provide a safe workplace for workers will have their operations suspended.

Resumption of Content Production

For Phase 2, media companies must note the following rules:

  1. For companies involved in the production of programmes for broadcast and other digital media, such as TV commercials, short narratives, documentaries, feature films, requiring large crew: no more than 30 personnel on location, including no more than 10 onscreen talent/performers (unmasked), at any given time. These companies are to register with IMDA.
  2. For companies involved in all other productions: no more than 10 personnel on location, including no more than 5 onscreen talent/performers (unmasked), at any given time.
  3. For “live” singing as part of the production, productions must adhere to no more than 10 personnel on location, and no more than 5 singing onscreen talent/performers (unmasked); further, each “live” singing talent/performer is advised to observe a 2 metre safe distance from the next person.

For more details, please refer to our Filming in Singapore page for the IMDA registration link, the Mandatory Safety Rules for the Resumption of Content Production (Version 2) endorsed by IMDA, and links to the Comprehensive Safety Measures posted by the Association of Independent Producers (AIPRO) and Singapore Association of Motion Picture Professionals (SAMPP). Both documents are collectively put together by media industry representatives and associations.

Please refer to MOM’s Advisory on Requirements for Safe Management Measures at the workplace after Circuit Breaker period (issued on 9 May, updated as of 19 May) for more information.

For Cinemas

The Multi-Ministry Taskforce (MTF) announced on 15 June 2020 that more businesses will be allowed to resume activities in Phase 2, starting from 19 June 2020.

Reopening of Cinemas

Cinemas[1] will be allowed to reopen from 13 July 2020 and must adhere to the Mandatory Safe Management Measures (SMM) for Cinemas (939.33KB).  For more details on operating guidelines, please refer to the Comprehensive SMM for Cinemas (574.31KB) and FAQs for Cinema Operators (198.52KB).

Among other safe distancing measures, cinemas will introduce a “one metre safe distancing” seat configuration in cinema halls. Up to 5 patrons (friends and family) are allowed to buy tickets to sit together without the 1 metre distancing requirement. However, different groups of patrons must comply with the 1 metre safe distancing requirement. There will also be a maximum capacity of 50 patrons per cinema hall. All patrons must wear a mask at all times, even inside the cinema hall, except when consuming food and drink. Please refer to the respective cinemas’ website and social media channels for further details.

Businesses must also comply with the requirements for Safe Management Measures on MTI’s website and any sector-specific requirements which apply to them. These requirements include the staggering of working and break hours, ensuring clear physical spacing of at least 1 metre between persons, and implementing SafeEntry to record the entry of all personnel and visitors. Strict checks will be conducted and businesses that do not provide a safe workplace for workers will have their operations suspended.

Businesses are required to submit manpower details via the GoBusiness portal within two weeks of the date of resumption of operations. Please refer to MOM’s Advisory on Requirements for Safe Management Measures at the workplace after Circuit Breaker period (issued on 9 May, updated as of 1 June) for more information.

[1] Cinemas refer to Golden Village, Cathay Cineplexes, Shaw Theatres, Filmgarde, WE Cinemas, The Projector, Eaglewing Cinematics, Carnival Cinemas and Salt Media@Capital Tower. Other establishments with screening venues that are allowed to reopen, must also comply with the mandatory SMM for Cinemas.

For Arts Entertainment Stakeholders

Arts Entertainment Events, and Exhibitions

From now until further notice is given, all events and mass gatherings (e.g. conferences, exhibitions, festivals, concerts, sporting events, trade fairs) must be cancelled or deferred, regardless of size, and whether they are ticketed and non-ticketed. Premises for such events e.g. theatres will also remain closed.

For Arts Entertainment events during this period which have been licensed by IMDA and are cancelled or postponed, please email IMDA at info@imda.gov.sg as soon as possible.

For more details on the end of Circuit Breaker plans for the Arts Entertainment sector, please refer to the relevant Advisories issued by the National Arts Council and National Heritage Board.

For more information, and for the latest updates on the COVID-19 situation, please visit the MOH’s website or call its hotline at 1800 333 9999.

For Wireless@SG Users

In support of circuit breaker measures, venue owners have temporarily suspended the Wireless@SG service until further notice. The following public sites will be affected:

  • Community Centres
    • Kolam Ayer CC (turned off from 6PM to 9AM)
    • Geylang West CC (turned off from 6PM to 9AM)
    • Jalan Besar CC (turned off from 6PM to 9AM)
    • Potong Pasir CC (turned off from 6PM to 9AM)

For further queries or clarifications, please contact IMDA at info@imda.gov.sg or at 6377 3800.