Last updated: 10 February 2021

Published on: 23 September 2020

For Information and Communications Sector

Additional Safe Management Measures for ICT Sector

As Singapore moves to gradually ease Circuit Breaker measures, the Ministry of Trade and Industry (MTI) announced on 19 May 2020 that businesses will be allowed to resume activities in a phased manner. The Infocomm Technology (ICT) sector, except for businesses participating in retail and construction activities, will be in Phase One of the resumption of activities, and may operate from 2 June 2020.

Please refer to MTI’s Advisory on Gradual Resumption of Business Activities in Phases Starting From 2 June 2020 issued on 19 May 2020 for more information.

The Ministry of Manpower (MOM) has laid out the safe management measures and requirements that employers and businesses will need to put in place to resume operations at workplaces. Refer to MOM’s advisory on Requirements for Safe Management Measures at the workplace after Circuit Breaker period, issued on 9 May and updated as of 16 May 2020, for more information.

All employers and businesses, including those in the ICT sector, must comply with the MTI and MOM nation-wide advisories in all workplaces and workplace settings.

The Infocomm Media Development Authority (IMDA) and SGTech have set out additional measures for certain workplace settings specific to the ICT sector. The workplace settings included in this document are:

  1. Providing onsite IT services, support or manpower at customers’ premises;
  2. Data centre operations; and
  3. ICT retail stores and e-commerce.

Employers and businesses that have operations applicable to these workplace settings must comply, not only with the measures set up by MTI and MOM, but also with the following additional measures, where applicable.

Please refer to the joint advisory issued by IMDA and SGTech (604.32KB) for the full set of Safe Management Measures for ICT companies.

For Media Content Production Companies

The Multi-Ministry Taskforce announced on 14 December 2020 that Singapore will move into Phase 3 on 28 December 2020. Most businesses will continue their activities subject to safe distancing principles, including measures put in place to ensure that individuals maintain safe distancing of at least one metre at all times as a default. Further, all workplaces must continue to comply with the current safe management measures. Strict checks will be conducted and businesses that do not provide a safe workplace for workers will have their operations suspended.

Under the Information and Communications sector, companies involved in the sub-categories of permitted services with SSIC codes 58 to 63 will continue to be allowed from Phase 2 into Phase 3. Please refer to the permitted list here. For companies that are involved in content production, refer to “Resumption of Content Production” below for safety rules. Please note that there are no changes to manpower limits from Phase 2 going into Phase 3.

Businesses with SSIC codes 58 to 63 do not need to apply for an exemption from MTI before resuming operations. However, they must submit their manpower details via the GoBusiness portal within two weeks of the date of resumption of operations. You may login to BizFile+ using CorpPass credentials to find out the necessary information about your SSIC code.

Resumption of Content Production

For Phase 3 from 28 December 2020 onwards, media companies should take note of the following rules:

  1. a. For companies involved in the production of programmes for broadcast and other digital media, such as TV commercials, short narratives, documentaries, feature films, requiring large crew: no more than 50 personnel on location, including no more than 20 onscreen talent/performers (unmasked), at any given time. These companies are to register with IMDA. No “live” singing is allowed at this production size.

  2. For companies involved in all other productions: no more than 30 personnel on location, including no more than 10 onscreen talent/performers (unmasked), at any given time.

  3. For “live” singing as part of the production, all productions must adhere to no more than 30 personnel on location, including no more than 5 onscreen talent/performers singing unmasked at any given time, and must observe a 2-metre safe distancing from the next person.

  4. For the entire production, only the same fixed cast of onscreen talent/performers may unmask when needed. This is not interchangeable with other non-onscreen roles.

  5. No on-site audiences should be present on location; all personnel should comprise only talent/performers (i.e. cast), crew, and staff.

For more details, please refer to our Filming in Singapore page, the Mandatory Safety Rules for the Resumption of Content Production (Version 4) endorsed by IMDA, and the links to the Comprehensive Safety Measures posted by the Association of Independent Producers (AIPRO) and Singapore Association of Motion Picture Professionals (SAMPP). Both documents are collectively put together by media industry representatives and associations.

Please refer to MOM’s Advisory on Requirements for Safe Management Measures at the workplace after Circuit Breaker period for more information.

For Cinemas

The Multi-Ministry Taskforce announced on 14 December 2020 that Singapore will move into Phase 3 on 28 December 2020.

Gradual expansion of cinema[1] capacities from 1 October 2020

From 28 December 2020, group size for gatherings will be increased from 5 to 8 persons. Cinema patrons will be able to sit in groups of up to 8 persons.

Cinemas must comply with the Mandatory Safe Management Measures (SMM) for Cinemas (210.13KB) which includes 1 metre safe distancing between groups of up to 8.

There are no other changes to capcity limits for cinemas (since the last capacity increase from 1 October 2020). Large cinema halls (with more than 300 seats) are allowed to have up to three zones of up to 50 patrons each.

Other cinema halls (300 or less seats) are permitted to have up to 50% of their original capacity or up to 50 patrons per hall, with the Mandatory SMMs in place.

For more details on operating guidelines, please refer to the Best Practices for Cinema Operators (309.67KB) and FAQs for Cinema Operators (209.42KB).


[1] Cinemas refer to Golden Village, Cathay Cineplexes, Shaw Theatres, Filmgarde, WE Cinemas, The Projector, Eaglewing Cinematics, Carnival Cinemas and Salt Media@Capital Tower. Other establishments with screening venues that are allowed to reopen, must also comply with the mandatory SMM for Cinemas.

For Arts Entertainment Stakeholders

Arts Entertainment Events

Performances and events with audiences ("live performances") are not allowed for now. All indoor and outdoor performance venues (e.g. theatres, concert halls, blackboxes) remain closed to such activities.

For the latest updates on the resumption of activities for the Arts Entertainment sector, please refer to the relevant Advisories issued by the National Arts Council and National Heritage Board.

For more information, and for the latest updates on the COVID-19 situation, please visit the MOH’s website or call its hotline at 1800 333 9999.

For Wireless@SG Users

In support of circuit breaker measures, venue owners have temporarily suspended the Wireless@SG service until further notice. The following public sites will be affected:

  • Community Centres
    • Kolam Ayer CC (turned off from 6PM to 9AM)
    • Geylang West CC (turned off from 6PM to 9AM)
    • Jalan Besar CC (turned off from 6PM to 9AM)
    • Potong Pasir CC (turned off from 6PM to 9AM)

For further queries or clarifications, please contact IMDA at or at 6377 3800.