Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to

Consultation on Policy Framework for Net Neutrality

Issued Date: 11/11/2010

Decision Date: 16/06/2011

16 June 2011 - IDA's Decision and Explanatory Memorandum for the public consultation on Net Neutrality

16 June 2011

14 December 2010

IDA has extended the closing date for the Net Neutrality public consultation till 27 December 2010, 5.00 pm to allow for more parties to submit their views.

11 November 2010

The topic of net neutrality has been actively discussed internationally. IDA is consulting on IDA's policy framework for net neutrality, and would like to seek the views and comments from the industry and members of the public on the following:

  • Current state of net neutrality developments in the local Internet access service market;
  • Possible developments in net neutrality in the future;
  • IDA's policy approach towards net neutrality; and
  • IDA's proposal to improve information transparency on the actual or expected Internet access speeds, and issues to consider including potential benefits for consumers, impact on ISPs and the development of the Internet access market, and the extent of information that should be made available.
IDA Consultation Paper
Net Neutrality (417.53KB)

All views and comments should be submitted in writing and sent to IDA by fax or in soft copy (Microsoft Word Format). Submissions should reach IDA by 5.00 pm, 16 December 2010. Respondents are required to include their personal or company particulars, correspondence address, contact number and email address in their submissions. All comments should be addressed to:

Aileen Chia (Ms)
Deputy Director-General (Telecoms & Post)
Infocomm Development Authority of Singapore
8 Temasek Boulevard
#14-00 Suntec Tower Three
Singapore 038988
Fax: +65 6211 2116
Please submit your soft copies via email to You may also submit a hardcopy to fax number: +65 6211 2116.

Responses Received at Closing Date - 27 December 2010
Anagran (2.44MB)
Anagran (additional addendum) (7.55MB)
AT&T (745.64KB)
BT (144.27KB)
Cisco Systems (161.84KB)
Desmond Cheong (198.78KB)
ESPN Star Sports (66.36KB)
Google (112.37KB)
Keystone Law Corporation (98.77KB)
Khong Heng Poh (129.15KB)
M1 (146.07KB)
Moratel International (143.82KB)
Pacnet Internet (333.23KB)
Qualcomm (53.82KB)
SES (206.34KB)
SingTel (289.33KB)
Skype (447.74KB)
StarHub (433.54KB)
SuperInternet (187.12KB)