Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Proposed Voluntary Code of Practice for Pre-paid International Telephone Cards Services

Issued Date: 08/11/2002

Decision Date: 01/03/2003

On 8 November 2002, IDA published a consultation paper on a proposed Voluntary Code for Prepaid International Calling Card Services and invited the public to submit their views on the proposed Voluntary Code. At the close of the consultation period on 9 December 2002, IDA received four responses.

Issue of Advisory Guidelines for Prepaid International Calling Card Services

On 8 November 2002, IDA published a consultation paper on a proposed Voluntary Code for Prepaid International Calling Card Services and invited the public to submit their views on the proposed Voluntary Code. At the close of the consultation period on 9 December 2002, IDA received four responses. The respondents were: Singapore Telecommunications Ltd (SingTel); MobileOne Ltd (M1); StarHub Pte Ltd (StarHub); and Sunpage Communications Pte Ltd (Sunpage). IDA thanks the respondents for their comments.

IDA has considered all the comments received and has made further revision to the Voluntary Code. The revised proposed Voluntary Code has been issued as a set of Advisory Guidelines. This set of Advisory Guidelines aims to encourage the industry to adopt a set of best practices when providing pre-paid services to end-users and to help end-users make more informed choices before purchasing the service.

Title Advisory Guidelines for Prepaid International Calling Card Services - Issued on 1 March 2003

Proposed Voluntary Code of Practise for Pre-Paid International Telephone Cards Services

IDA Consultation Paper - Issued on 8 November 2002 Cover Document Proposed Voluntary Code All views and comments should be submitted in writing and in both hard and soft copy (Microsoft Word format), and should reach the IDA on or before

12 noon, 9 December 2002

. Respondents are required to include their personal/company particulars as well as the correspondence address in their submissions to the above Consultation Paper. Comments and views should be addressed to: Ms Aileen Chia Director (Economic Regulation) Info-comm Development Authority of Singapore 8 Temasek Boulevard #14-00 Suntec Tower Three Singapore 038988 Fax: (65) 6211-2116 AND Please submit your soft copies to: e-mail:

Jason_Tan@imda.gov.sg

Responses Received at Closing Date Singapore Telecommunications Limited StarHub Private Limited MobileOne Limited SunPage Communications Private Limited

LAST UPDATED: 30 MAY 2019