Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Public Consultation on Guidelines on Maximum Contract Term and Early Termination Charges for Telecommunication Services Offered to Consumers

Issued Date: 23/12/2008

Decision Date: 15/12/2009

15 December 2009 - Issuance of Contract Period and Early Termination Charges Guidelines

15 December 2009

IDA's Decision
Cover Note (217.99KB)
Contract Period and Early Termination Charges Guidelines (120.12KB)

12 January 2009

Notice: IDA has received requests from the industry to extend the deadline for the submission of comments to the public consultation on "Guidelines on Maximum Contract Term and Early Termination Charges for Telecommunication Services Offered to Consumers". The deadline shall be extended and all responses must now be submitted to IDA by noon, 20 January 2009.

23 December 2008

IDA Consultation Paper

Public Consultation on Guidelines on Maximum Contract Term and Early Termination Charges for Telecommunication Services Offered to Consumers (75.79KB)

All submissions should be submitted in writing, in both hard and soft copy (preferably in Microsoft Word format), and must reach IDA before
noon, 20 January 2009. Respondents are required to include their personal or company particulars, correspondence address, contact number and email address in their submissions to this Consultation Paper. Comments and views should be addressed to:

Mr Andrew Haire
Deputy Director-General (Telecoms & Post)
Infocomm Development Authority of Singapore
8 Temasek Boulevard
#14-00 Suntec Tower Three
Singapore 038988
Fax: +65 6211 2116

AND

Please submit your softcopy via email to: IDA_Consultation@imda.gov.sg.

Responses Received at Closing Date - 20 January 2009
Eddy Toh Chee Khuan (18.83KB)
Jon Peng (11.88KB)
Philip Toh (11.57KB)
Poon Mui Kei (11.84KB)
MobileOne Ltd (54.89KB)
Radha Krishnan (15.16KB)
Royston Lek (16.69KB)
Singapore Telecommunications Limited (62.07KB)
StarHub Ltd (111.65KB)
Thian Chong Chi (11.57KB)
Tushar Tarun Bansal (20.16KB)
Other Comments (13.50KB)

LAST UPDATED: 30 MAY 2019