Decision Date: 04/05/2012
7 May 2012 - IDA's Directed Amendments to Nucleus Connect's Proposed Remedy Framework for Errors in Mandated Services Information
9 May 2012
Nucleus Connnect Submission of Clean Copy of General Service Terms and Conditions
On 9 May 2012, Nucleus Connect submitted a clean copy of the General Service Terms and Conditions to its Interconnection Offer ("ICO") incorporating IDA's 4 May 2012 Directed Amendments.
| Nucleus Connect's Approved General Terms and Conditions of ICO - 9 May 2012 |
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| General Service Terms and Conditions (171.11KB) |
7 May 2012
IDA's Direction to Nucleus Connect in Relation to Nucleus Connect's Proposed Remedy Framework for Errors in Mandated Services Information
On 4 May 2012, IDA directed Nucleus Connect to incorporate specific drafting language ("Directed Amendments") to its proposed modifications to the Mandated Services Information ("MSI") Remedy framework in the General Service Terms and Conditions of its Interconnection Offer ("ICO"). Nucleus Connect's proposed modifications incorporating the Directed Amendments have been approved by IDA and have taken effect from 4 May 2012.
IDA also issued its decision on Nucleus Connect's reconsideration request dated 13 March 2012. After careful consideration of the issues raised by Nucleus Connect in the reconsideration request, IDA has decided to uphold IDA's 28 February 2012 direction in its entirety.
| IDA's Direction |
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| Direction & Explanatory Memorandum (206.52KB) |
| Appendix - Directed Amendments to General Service Terms and Conditions (173.87KB) |
17 March 2012
Request by Nucleus Connect for Reconsideration of IDA's Direction Dated 28 February 2012 In Respect of Nucleus Connect's Mandated Services Information
On 13 March 2012, Nucleus Connect Pte Ltd ("Nucleus Connect") submitted a request to IDA to reconsider certain aspects of IDA's Direction dated 28 February 2012 which had required Nucleus Connect to modify particular provisions of the proposed General Service Terms and Conditions of Nucleus Connect's Interconnection Offer ("ICO").
Submission of Nucleus Connect's Proposed Modifications to Proposed General Service Terms and Condition of its ICO
Pursuant to IDA's 28 February 2012 Direction, Nucleus Connect has submitted its proposed modifications to the proposed General Service Terms and Conditions of its ICO for IDA's review on 13 March 2012.
| Nucleus Connect's Proposed ICO Modifications |
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| General Service Terms and Conditions (166.10KB) |
28 February 2012
Following the industry consultation on Nucleus Connect Pte Ltd's ("Nucleus Connect") proposed remedy framework for erroneous or inaccurate Mandated Services Information ("MSI") as proposed in the General Service Terms and Conditions of Nucleus Connect's Interconnection Offer ("ICO"), IDA has directed Nucleus Connect to modify the proposed framework in its ICO. OpenNet will have to submit to IDA a revised proposed General Service Terms and Conditions of its ICO that incorporates the IDA directed modifications by 13 March 2012.
| IDA Consultation Paper |
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| Direction & Explanatory Memo (322.45KB) |
| Appendix - Required Modifications to General Service Terms and Conditions (172.82KB) |
19 September 2011
Under Section 2.2 of the OpCo Interconnection Code 2009, Nucleus Connect Pte Ltd, the Next Generation Nationwide Broadband Network ("Next Gen NBN") OpCo, is required to ensure that the Mandated Services Information ("MSI") it provides enables Nucleus Connect's Qualifying Persons ("QPs") to: (a) understand the process for the provisioning and use of Mandated Services available to that QP; and (b) make an informed decision as to the Mandated Services ordered and related options available to the QPs. In recognition of the importance of the accuracy and reliability of the MSI provided by Nucleus Connect, IDA has required Nucleus Connect to propose a remedy framework in the Nucleus Connect Interconnection Offer ("ICO") to provide remedies to QPs who have relied on Nucleus Connect's erroneous or inaccurate MSI to submit requests for service to Nucleus Connect. IDA hereby invites interested parties to submit written comments regarding Nucleus Connect's proposed remedy framework for erroneous or inaccurate MSI as proposed in the General Service Terms and Conditions schedule of Nucleus Connect's ICO.
| IDA Consultation Paper |
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| Consultation Document on Nucleus Connect's Proposed ICO Remedy Framework for MSI Errors (32.26KB) |
| Proposed Interconnection Offer (ICO) Schedule |
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| General Service Terms and Conditions (161.81KB) |
All views and comments should be submitted in writing, and in soft copies (preferably in Microsoft Word format), and should reach IDA by 12 noon, 3 October 2011. Respondents are required to include their personal/company particulars as well as the correspondence address in their submissions to this consultation paper. Views and comments should be addressed to:
Aileen Chia (Ms)
Deputy Director General (Telecoms & Post)
Infocomm Development Authority of Singapore
10 Pasir Panjang Road
#10-01 Mapletree Business City
Singapore 117438
Fax: +65 6211 2116
AND
Please submit soft copies, with the email header "Public Consultation on Nucleus Connect's Mandated Information Services Remedy Framework", to this e-mail: IDA_Consultation@imda.gov.sg.
| Response Received at Closing Date - 3 October 2011 |
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| Singapore Telecommunications Limited (277.05KB) |
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