NetLink Trust must adhere to IMDA’s regulations when providing customised agreements to its customers. These regulations ensure that NBN customers have fair and equal access to telecommunications services, promoting competition and innovation in the industry while also protecting the interests of consumers.
NetLink Trust's Customised Agreements
List of Customised Agreements
Non-Residential End-User Connections
| S/N | Non-Residential End-User Connections | Customised Agreements and Addendums* |
|---|---|---|
| 1 | Non-Residential End User Connections at Exempted Locations | |
| 2 | Non-Residential End User Connections in Support of GovTech Tender GVT(T)-20025 | |
| 3 | Non-Residential End User Connections in relation to contract awarded by DFI Retail Group Holdings | |
| 4 | Provisioning of NRES 1:16 Connections in Support of Esports Events by EEA and SCOGA Academy |
NBAP Connections
| S/N | NBAP Connections | Customised Agreements and Addendums* |
|---|---|---|
| 1 | 1:16 NBAP Connections under GovTech GVT(T)17032 Tender | |
| 2 | NBAP Connections for GovTech GVT(T)17032 Tender | |
| 3 | NBAP Connections for Mobile Network Deployment |
|
| 4 | Extension of NBAP Connections to Bukom Island |
|
| 5 | NBAP Connections for Carpark Project | |
| 6 | NBAP Connections at Guardhouse Locations | |
| 7 | Trial NBAP Connection for Smart Lock and Self Check-in trial |
Point-to-Point Connections
| S/N | Point-to-Point Connections | Customised Agreements and Addendums* |
|---|---|---|
| 1 | Point-to-Point Connections for Enterprise Services | |
| 2 | Mobile Point-to-Point Connections and Point-to-Point Connections for Mobile Network Deployment and Enterprise Services |
|
| 3 | Point-to-Point Connections for Mobile Network Deployment | |
| 4 | Point-to-Point Connections To Support Development/Deployment of NQSN for Commercial Purpose |
CO Diversity Connections
| S/N | CO Diversity Connections | Customised Agreements and Addendums* |
|---|---|---|
| 1 | CO Diversity Connections in Support of Contract for a Tender | |
| 2 | CO Diversity in relation to Tender No. GVT(T) 17032 | |
| 3 | CO Diversity for Non-Residential Connections (Indoor TP only) | |
| 4 | CO Diversity for Non-Residential Connections (Indoor & Outdoor TP) | |
| 5 | CO Diversity for Non-Residential and NBAP Connections (Indoor TP only) | |
| 6 | CO Diversity for Non-Residential and NBAP Connections (Indoor and outdoor TP) | |
| 7 | CO Diversity for Non-Residential and NBAP Connections (with Fibre Routing Information) | |
| 8 | Trial CO Diversity and Non-Residential Connections |
Rebate Programmes
| S/N | Rebate Programmes | Customised Agreements and Addendums* |
|---|---|---|
| 1 | Rebate Programme for Non Residential End User Connection | |
| 2 | Rebate Programme for Non-Residential End User and NBAP Connection & Fibre Rollout of a NBAP Connection into a Serving Location | |
| 3 | Waiver of Monthly Recurring Charge of Non-Residential End-User Connection Service for Small and Medium Enterprises |
Fibre Routing map
| S/N | Fibre Routing map | Customised Agreements and Addendums* |
|---|---|---|
| 1 | Fibre Routing Map for ICO Connections |
|
| 2 | Fibre Routing Map for Proposed Connections |
|
Others
| S/N | Others | Customised Agreements and Addendums* |
|---|---|---|
| 1 | Co-Location Agreement for Non-Standard Racks, Power Supply and Load Spreader | |
| 2 | Co-location agreement for Non-Standard Racks and Power Supply in Co-Lo Room 1 | |
| 3 | Co-Location Agreement for Non-Standard Racks |
|
| 4 | Co-Location Agreement for 3-Phase 63A AC Power Supply in New Co-Location Room | |
| 5 | Co-Location Agreement for Cooling in Tuas CO |
|
| 6 | Circuit Breaker Size of 100 Amperes to Support Direct Current Under Schedule 12 and Schedule 12C | |
| 7 | Additional rack space for XG-PON and XGS-PON Deployment | |
| 8 | Fibre Migration Services |
Model Confidentiality Agreement
When a NetCo Qualifying Person and NetLink Management Pte Ltd (as Trustee of the NetLink Trust) negotiate a Customised Agreement, they must enter into a confidentiality agreement governing the negotiation process. If they fail to agree on a confidentiality agreement within 7 days of the receipt of request for negotiation, both parties must adopt the Model Confidentiality Agreement (MCA) (28.19KB), which has been approved by IMDA.
Footnote
* Addendums to extend validity without changes to term and condition of the customised agreement will not be published.
.webp)