Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to

MCI and IMDA Launch Public Consultation for The Postal Services (Amendment) Bill


The Ministry of Communications and Information (MCI) and Infocomm Media Development Authority (IMDA) today launched an online public consultation to seek views to proposed legislative amendments to the Postal Services Act (PSA). The PSA was last amended in 2007.

The proposed amendments aim to support the transformation of Singapore’s last-mile parcel delivery infrastructure to better address market and technological changes against a backdrop of e-commerce growth and declining mail volumes. The amendments will enable IMDA to facilitate the deployment of a new nationwide network of parcel lockers to complement the existing letterbox infrastructure, and also strengthen IMDA’s regulatory oversight of the postal sector. 

The proposed amendments include:

  1. Allowing IMDA, as the appointed Postal Authority, to install, own and operate the public parcel locker network at specified premises (such as the common property of HDB housing estate buildings, public transport nodes, and community centres/clubs managed or run by the People’s Association);
  2. Allowing IMDA to appoint a public parcel locker network operator;   
  3. Providing IMDA with the powers to require building owners and developers to provide space for the installation and operation of the nationwide parcel lockers at specified premises; and
  4. Providing IMDA with enforcement powers and specifying offences relating to the use of the public parcel locker network, including the powers to investigate any unsafe use of the network, such as the presence of objects in public parcel lockers which are contrary to public safety and security.

More information is available on our public consultation page. All submissions for the public consultation must reach MCI/IMDA by 6 pm on 23 December 2020. 

Related Resources
Annex A: Public Consultation Document (236.52KB)
Annex B: Postal Services (Amendment) Bill (347.04KB)


Jointly issued by the Ministry of Communications and Information (MCI) and Infocomm Media Development Authority (IMDA)

About Infocomm Media Development Authority (IMDA)

The Infocomm Media Development Authority (IMDA) leads Singapore’s digital transformation with infocomm media. To do this, IMDA will develop a dynamic digital economy and a cohesive digital society, driven by an exceptional infocomm media (ICM) ecosystem – by developing talent, strengthening business capabilities, and enhancing Singapore's ICM infrastructure. IMDA also regulates the telecommunications and media sectors to safeguard consumer interests while fostering a pro-business environment, and enhances Singapore’s data protection regime through the Personal Data Protection Commission.

For more news and information, visit or follow IMDA on LinkedIn (@IMDA), Facebook (@IMDAsg) and Instagram (@IMDAsg).

For media clarifications, please contact:

(Ms) TAN Yan Fang
Assistant Manager
(Communications and Marketing)
DID: (65) 6751 2703

(Mr) CHUA Hian Hou
Deputy Director
(Communications and Marketing)
DID: (65) 6202 4956

(Ms) Delia WU
Assistant Director
(Corporate Communications)
DID: (65) 6461 7427

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