Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

IDA Lifts Restrictions on Tie-In Period for Telecommunication Service Packages

IDA will lift restrictions on the tie-in period for telecommunication service packages, with effect from 1 April 2000. Previously, this tie-in period was limited to a maximum period of 1 year, but not extending beyond 31 March 2000 for fixed-line and mobile phone services. With the introduction of full competition in...

Singapore, 27 January 2000 | For Immediate Release

IDA will lift restrictions on the tie-in period for telecommunication service packages, with effect from 1 April 2000.

Previously, this tie-in period was limited to a maximum period of 1 year, but not extending beyond 31 March 2000 for fixed-line and mobile phone services. With the introduction of full competition in the telecommunications sector from 1 April 2000, IDA will remove the restriction on the tie-in period. This means that service providers and equipment dealers can set the tie-in duration to cater to their customers' needs and preferences in a liberalised environment. They will also have the freedom to package their services and products in creative ways to attract customers.

Consumers will be able to enjoy the benefits of a fully liberalised environment, which includes exercising their choice over a range of innovative service and product offerings, in a way which best suits their individual needs. Nevertheless consumers should examine carefully the terms and conditions of the marketing and promotion packages of various service providers before exercising their choice.

There will be no changes to the tie-in conditions for existing service contracts scheduled to expire on 31 March 2000.


ISSUED BY CORPORATE COMMUNICATION DIVISION
INFOCOMM DEVELOPMENT AUTHORITY OF SINGAPORE


About Infocomm Development Authority of Singapore

The Infocomm Development Authority of Singapore (IDA) is a dynamic organisation with an integrated perspective to developing, promoting and regulating info-communications in Singapore. In the fast-changing and converging spheres of telecommunications, information and media technologies, IDA will be the catalyst for change and growth in Singapore's evolution into a vibrant global info-communications technology centre. For more information, please visit www.imda.gov.sg.

For media clarification, please contact:

Ms Dulcie Chan
Manager, Corporate Communication
Infocomm Development Authority of Singapore
Tel: (65) 6322 1999
Fax: (65) 6779 5340
Email: dulcie_chan@imda.gov.sg

LAST UPDATED: 20 MAR 2023