Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the ScamShield Helpline at 1799 or go to www.ScamShield.gov.sg.

4G Measurement Survey Results for Q1 2016

4G Mobile Service Coverage in Q1 2016

Nationwide Outdoor Service Coverage

This indicator measures Nationwide Outdoor Service Coverage for the 4G cellular network. Outdoor 4G mobile service coverage is the ability of a cellular network to achieve a minimum signal strength of at least -109dBm. The outdoor areas surveyed by IDA include all main roads, as well as areas such as housing estates/town centres, outdoor recreational areas and above ground MRT tracks. In order to better reflect end users' experience, IDA had used mobile handsets to collect signal strength sample readings for all mobile service coverage indicators.

06 NationOutdoorServiceCoverage2016Q1

Note: End users' individual experience may differ due to various reasons such as model of handset used, handset settings, number of users in the vicinity, etc.

Tunnel Service Coverage

This indicator measures service coverage for the 4G cellular network within tunnels.

IDA’s Performance Survey Period - Q1 2016 M1 Singtel Mobile StarHub Mobile
IDA’s Performance Survey Period - Q1 2016 CTE M1 99.56% Singtel Mobile 98.88% StarHub Mobile 100%
IDA’s Performance Survey Period - Q1 2016 KPE M1 99.93% Singtel Mobile 99.77% StarHub Mobile 99.23%
IDA’s Performance Survey Period - Q1 2016 Fort Canning M1 100% Singtel Mobile 100% StarHub Mobile 100%
IDA’s Performance Survey Period - Q1 2016 Woodsville M1 100% Singtel Mobile 99.47% StarHub Mobile 100%
IDA’s Performance Survey Period - Q1 2016 MCE M1 Rollout in progress Singtel Mobile Rollout in progress StarHub Mobile Rollout in progress
IDA’s Performance Survey Period - Q1 2016 North-South Line MRT M1 97.59%  Singtel Mobile 99.14% StarHub Mobile 99.64%
IDA’s Performance Survey Period - Q1 2016 East-West Line MRT M1 96.16% Singtel Mobile 98.05% StarHub Mobile 98.82%
IDA’s Performance Survey Period - Q1 2016 Circle Line MRT M1 98.91% Singtel Mobile 99.99% StarHub Mobile 99.07%
IDA’s Performance Survey Period - Q1 2016 North East Line MRT M1 99.85% Singtel Mobile 100% StarHub Mobile 99.49%
IDA’s Performance Survey Period - Q1 2016 Changi Airport Line MRT M1 84.22% Singtel Mobile 87.05% StarHub Mobile 73.60%
IDA’s Performance Survey Period - Q1 2016 Downtown Line MRT M1 99.73% Singtel Mobile 99.94% StarHub Mobile 99.35%

Note 1: For road and/or MRT tunnels without a published result, it means that the respective mobile operator has not completed its 4G service deployment at the particular road and/or MRT tunnel.

Note 2: End users’ individual experience may differ due to various reasons such as model of handset used, handset settings, number of users in the vicinity, etc. The tunnel service coverage results are based on IDA’s coverage performance surveys.

Note 3: Rollout of 4G coverage between “Promenade” and “Marina Bay” MRT stations in the Circle Line is in progress for M1 and StarHub Mobile.

LAST UPDATED: 26 OCT 2022