Generative AI (GenAI)

About Generative AI

Generative Artificial Intelligence (GenAI) is a transformative digital transformation solution that uses machine learning to generate new content from existing data. It allows enterprises to achieve better operational efficiency, derive new revenue streams, and develop new products and business models.

Enterprises can decide whether to buy an available GenAI solution or to build their own, depending on their needs. For enterprises to adopt off-the-shelf GenAI-powered solutions without customisation, relevant solutions can be found in CTO-as-a-Service website. Enterprises with specialised requirements requiring bespoke development may leverage our GenAI x Digital Leaders Initiative for project digital implementation support.

Enterprises keen to find out more about how IMDA can support your GenAI adoption journey can connect with us via the IMDA DTC Inquiry Form.

GenAI for Digital Leaders (GenAI x DL)

The GenAI x Digital Leaders initiative aims to help digitally mature enterprises to raise their understanding of GenAI and provide them with access to Gen AI development expertise, tools, and resources to implement GenAI solutions with tech partners.

Through the project implementation, enterprises would be able to achieve tangible business outcomes such as accessing new markets, boosting productivity, creating new products, and strengthening in-house capabilities in GenAI.

Though the GenAI x Digital Leaders Initiative, enterprises can undergo:

Tech Discovery

a) Gain a deeper understanding of GenAI

b) Identify use cases with potential business impact and scope projects for deployment

c) Get tech advisory from AI experts

Project Implementation

a) Partner tech vendors to design, develop, implement, and deploy GenAI solutions

b) Receive guidance on GenAI technology and best practices for AI governance

c) Optimise business outcomes

Eligibility

Business entities that meet the following requirements are eligible to participate:

ACRA-registered, taxable, and operating in Singapore;
Minimum of 30 percent local shareholding;
Non-ICT companies with in-house tech capabilities and are keen to develop and deploy GenAI infrastructure and solutions

Eligible enterprises may receive funding support for the adoption of GenAI solutions or project implementation of their GenAI use cases.

Participating Tech Partners

For companies that are looking to deploy GenAI solutions in common use cases including Knowledge Mining, Customer Engagement, Conversational Analytics, Operations Automation and Content Generation, you can reach out to these participating tech partners for more details.

View all partners

Examples of common use cases

Knowledge Mining

Retrieval‑augmented assistants over enterprise knowledge (documents, emails, SOPs, contracts) to answer questions and guide decisions with permissions awareness.
Customer Engagement

GenAI solutions that drive external‑facing interactions across support, sales, marketing, and commerce.
Conversational Analytics

Natural language to analytical queries, metrics, charts, and narratives over governed datasets and semantic layers.

Operations Automation

AI‑driven extraction, validation, and straight‑through‑processing for high‑volume operational workflows involving structured/unstructured documents.
Content Generation

Tools that create, transform, or adapt publishable assets (text, image, audio, video) with brand, tone, and glossary control.

Interested enterprises may share further details about project ideas and use cases by completing the project idea submission form.

Resources to help your Enterprise Take the Next Step

To understand how you can kickstart your GenAI digital implementation journey, you may refer to our GenAI Playbook for further guidance.

For enterprises that are keen and ready to develop and deploy customised GenAI infrastructure and solutions, you may indicate your interest via the online form.

For solution providers that are keen to work with us on GenAI initiatives, or any further enquiries, please reach out to us at GenAI_DL_Ops@imda.gov.sg.