Be aware of scammers impersonating as IMDA officers. Government officials will NEVER call you to transfer money, disclose bank log-in details or request for your personal information. For scam-related advice, please call the ScamShield Helpline at 1799 or go to www.ScamShield.gov.sg.

Statistics on Telecom Service Providers’ Handling of Consumer Feedback

Publication of Statistics on Telecom Service Providers’ Handling of Consumer Feedback

IMDA publishes statistics on telecommunication service providers’ handling of consumer feedback, to provide consumers with information on service providers’ performance in handling complaints, while encouraging service providers to improve their customer service standards.

LAST UPDATED: 06 JUN 2025

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