Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Statistics on Telecom Services for 2023 (Jul - Dec)

International Telephone Services

CATEGORY DEC
Total number of outgoing retail international telephone call minutes 619,529,900
Total number of outgoing retail international telephone call minutes including transit1 2,706,452,200
All figures are updated on a half-yearly basis.

Fixed Line

CATERGORY SEP DEC
Total Fixed LineSubscriptions 1,941,200
1,912,400
Total Residential Line Subscriptions 1,198,200 1,193,300
Total Corporate/Business Line Subscriptions 743,000 719,100
Fixed Line Population Penetration Rate3 32.8% 32.3%
Fixed Line Household Penetration Rate4 76.6% 76.3%
All figures are updated on a quarterly basis.

Mobile Market

 CATERGORY JUL AUG SEP OCT NOV DEC
Total Mobile Subscriptions
(3G+4G+5G)5
9,773,500 9,839,900 9,441,100 9,480,800 9,589,200 9,692,400
Total Post-paid Subscriptions (3G) 34,000 32,600 31,200 31,500 26,900 24,000
Total Pre-paid Subscriptions (3G) 67,100 56,100 52,800 51,300 45,800 40,900
Total Post-paid Subscriptions (4G) 6,025,200 6,002,000 5,554,000 5,555,900 5,621,100 5,667,800
Total Pre-paid Subscriptions (4G) 2,063,500 2,083,600 2,051,000 2,054,100 2,059,500 2,085,200
Total Post-paid Subscriptions (5G) 1,373,100 1,413,200 1,464,200 1,501,500 1,552,200 1,591,200
Total Pre-paid Subscriptions (5G) 210,700 252,300 287,900 286,400 283,700 283,300
Total Ported Subscriptions6 36,300 35,900 35,100 40,800 38,000 38,100
Mobile Population Penetration Rate7 165.2% 166.3% 159.5% 160.2% 162.0% 163.8%

Broadband Internet Subscription

CATERGORY JUL AUG SEP OCT NOV DEC
Total Broadband8 12,901,100 13,028,500 12,597,300 11,911,50016 12,733,800 12,792,400
Total Residential Wired Broadband9 1,429,700 1,433,200 1,436,100 1,438,400 1,440,700 1,443,700
Total Corporate Wired Broadband10 136,000 135,800 130,100 135,700 136,100 137,900
Total xDSL11 300 300 300 300 300 300
Total Optical Fibre Broadband Subscription (i.e., offered via PON or Active Ethernet)12 1,560,500 1,563,800 1,561,000 1,568,900 1,571,500 1,576,400
Total Wireless Broadband13 11,335,300 11,459,500 11,031,000 10,337,50016 11,157,000 11,210,800
Total Subscriptions using other Broadband Internet Access Platforms 4,900 5,000 4,900 4,900 4,900 5,000
Residential Wired Broadband Household Penetration Rate14 91.4% 91.7% 91.8% 92.0% 92.1% 92.3%
Wireless Broadband Population Penetration Rate15 191.6% 193.6% 186.4% 174.7%16 188.5% 189.4%

All figures for subscriptions are rounded to the nearest hundred.

All figures for penetration rates are rounded to the nearest decimal point.

These telecom statistics are subject to revision from time to time to ensure accuracy.

Footnotes

1 This figure includes total retail outgoing international call minutes as well as transit minutes and. includes all Service-Based Operators (SBO).

2 "Fixed Lines" includes Direct Exchange Lines ("DEL") and IP Telephony subscriptions using Level '6' numbers.

3 “Fixed Line Population Penetration Rate” measures the total number of Fixed Line Subscriptions as a percentage of the Total Population in Singapore. The “Total Population” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Fixed Line Population Penetration Rate” up till May of the following year.

4 “Fixed Line Household Penetration Rate” measures the total number of Residential Fixed Line Subscriptions as a percentage of the total number of households in Singapore. The “Total Households” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Fixed Line Household Penetration Rate” up till May of the following year.

5 With effect from July 2022, "Total Mobile Subscriptions" includes 3G, 4G and 5G subscriptions (including both pre-paid and post-paid).

6 "Total Ported Subscriptions" refers to the number of subscribers who retained their mobile numbers when they switched to a new mobile operator.

7 ”Mobile Population Penetration Rate” measures the total number of mobile subscriptions as a percentage of the Total Population in Singapore. The “Total Population” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Mobile Population Penetration Rate” up till May of the following year.

8 "Total Broadband Subscriptions" (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) includes retail xDSL, leased line Internet, 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions. Provision of Broadband Internet access services via cable modem has ceased since 2020.

9 "Total Residential Wired Broadband" includes all retail residential wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, leased line and optical fibre. Residential wireless broadband subscriptions will be excluded. Provision of Broadband Internet access services via cable modem has ceased since 2020.

10 "Total Corporate Wired Broadband" includes all retail corporate wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, leased line and optical fibre. Corporate wireless broadband subscriptions will be excluded. Provision of Broadband Internet access services via cable modem has ceased since 2020.

11 "Total xDSL" includes residential and corporate xDSL subscriptions.

12 "Total Optical Fibre Broadband" includes residential and corporate subscriptions to broadband Internet services using optical fibre networks, including end-to-end optical fibre broadband subscriptions that are offered via Passive Optical Network ("PON") and Active Ethernet.

13 "Total Wireless Broadband Subscriptions" includes all retail broadband Internet access subscriptions (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided via wireless platforms such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions. From Jan 2018, the Wireless@SG subscriptions will only include active users for the month.

14 “Residential Wired Broadband Household Penetration Rate” measures the total number of Residential Wired Broadband Subscriptions as a percentage of the total number of households in Singapore, and excludes all wireless access plans (provided via 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots). The “Total Households” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Residential Wired Broadband Household Penetration Rate” up till May of the following year. Please note that this does not necessarily reflect of the proportion of households with broadband in Singapore as some households subscribe to more than one broadband connection. For a more accurate figure, please refer to IMDA's Household Survey findings.

15 "Wireless Broadband Population Penetration Rate" measures the total number of Wireless Broadband Subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions as a percentage of the total population in Singapore. The “Total Population” figure will be updated by the Singapore Department of Statistics in June of each year, and will be used for computing “Wireless Broadband Population Penetration Rate” up till May of the following year.

16Excludes one Wireless@SG Operators’ figures due to server maintenance.

LAST UPDATED: 06 AUG 2024