Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Statistics on Telecom Services for 2017 (Jul - Dec)

CATEGORY SEP DEC
Fixed Lines1 [Figures updated on a quarterly basis]
Total Fixed Line Subscriptions 1,989,900
1,983,100
Total Residential Line Subscriptions 1,299,600
1,299,200
Total Corporate/Business Line Subscriptions 690,300
683,900
Fixed Line Population Penetration Rate 35.5%
35.3%
Fixed Line Household Penetration Rate  91.4%
91.4%

 

  JUL AUG SEP OCT NOV
DEC
Mobile Market
Total Mobile Subscriptions
(3G+4G)2
8,482,800
8,400,800 8,373,000
8,353,100
8,398,400
8,462,800
Total Post-paid Subscriptions (3G) 760,700
702,100 686,000
671,000
667,400
650,000
Total Pre-paid Subscriptions (3G) 1,703,000
1,690,000 1,679,800
1,678,100
1,700,800
1,699,000
Total Post-paid  Subscriptions (4G) 4,329,100
4,366,200 4,377,700
4,403,500
4,424,600
4,449,500
Total Pre-paid Subscriptions (4G) 1,690,000
1,642,500 1,629,400
1,600,500
1,605,500
1,664,400
Total Ported Subscriptions3 9,800
10,100 12,100
14,600
20,900
21,300
Mobile Population Penetration Rate 151.1%
149.7% 149.2%
148.8%
149.6%
150.8%
Dial-Up Internet Subscriptions
Total Internet Dial-up 6,100
6,000 6,000
6,000
5,900
5,800
Internet Dial-up Population Penetration Rate^ 0.1%
0.1% 0.1%
0.1%
0.1%
0.1%
Broadband Internet Subscriptions
Total Broadband4 13,086,600
13,006,700 12,979,300
12,962,300
13,038,000
13,072,900
Total Residential Wired Broadband5 1,339,900
1,341,400 1,343,400
1,344,300
1,343,700
1,343,200
Total Corporate Wired Broadband6 124,000
124,500 125,100
125,900
125,000
127,100
Total xDSL7 45,200
43,000 40,800
38,500
35,000
33,000
Total Cable Modem8 201,400
197,000 193,400
189,600
185,800
180,300
Total Optical Fibre Broadband Subscription (i.e., offered via PON or Active Ethernet)9 1,208,200
1,217,400 1,225,800
1,233,700
1,238,200
1,246,500
Total Wireless Broadband10 11,622,600
11,540,700 11,510,900
11,492,100
11,569,300
11,602,500
Total Subscriptions using other Broadband Internet Access Platforms 9,000
8,600 8,500
8,300
9,700
10,600
Residential Wired Broadband Household Penetration Rate11 94.3%
94.4% 94.5%
94.6%
94.5%
94.5%
Wireless Broadband Population Penetration Rate12 207.1%
205.6% 205.1%
204.8%
206.1%
206.7%
International Telephone Services
Total number of outgoing retail international telephone call minutes 357,117,700
340,691,600 317,564,000
329,148,200
317,018,300
314,065,700
Total number of outgoing retail international telephone call minutes including transit13 1,657,765,700
1,726,133,500 1,826,033,300
1,807,806,200
2,042,346,400
1,764,141,700

All figures for subscriptions are rounded to the nearest hundred.

All figures for penetration rates are rounded to the nearest decimal point.


1 "Fixed Lines" includes Direct Exchange Lines (“DEL”) and IP Telephony subscriptions using Level '6' numbers.

2 "Total Mobile Subscriptions" includes both 3G and 4G subscriptions (including both pre-paid and post-paid). With effect from April 2017, “Total Post-Paid and Pre-Paid Subscriptions (2G) has ceased service and it will only include 3G and 4G subscriptions (including both pre-paid and post-paid).

3 "Total Ported Subscriptions" refers to the number of subscribers who retained their mobile numbers when they switched to a new mobile operator.

4 "Total Broadband Subscriptions" (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) includes retail xDSL, cable modem, leased line Internet, 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots access (including Wireless@SG subscriptions).

5 "Total Residential Wired Broadband" includes all retail residential wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Residential wireless broadband subscriptions will be excluded.

6 "Total Corporate Wired Broadband" includes all retail corporate wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Corporate wireless broadband subscriptions will be excluded.

7 "Total xDSL" includes residential and corporate xDSL subscriptions.

8 "Total Cable Modem" includes residential and corporate cable modem subscriptions.

9 "Total Optical Fibre Broadband" includes residential and corporate subscriptions to broadband Internet services using optical fibre networks, including end-to-end optical fibre broadband subscriptions that are offered via Passive Optical Network ("PON") and Active Ethernet.

10 "Total Wireless Broadband Subscriptions" includes all retail broadband Internet access subscriptions (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided via wireless platforms such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots (including Wireless@SG subscriptions).

11 "Residential Wired Broadband Household Penetration Rate" measures the total number of residential wired broadband subscriptions as a percentage of the total number of households in Singapore, and excludes all wireless access plans (provided via 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots).  Please note that this does not necessarily reflect of the proportion of households with broadband in Singapore as some households subscribe to more than one broadband connection. For a more accurate figure, please refer to IDA's Household Survey findings.

12 "Wireless Broadband Population Penetration Rate" measures the total number of retail wireless broadband Internet access subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots (including Wireless@SG subscriptions) as a percentage of the total population in Singapore.

13 This figure includes total retail outgoing international call minutes as well as transit minutes and. includes all Service-Based Operators (SBO).

These telecom statistics are subject to revision from time to time to ensure accuracy.


LAST UPDATED: 30 JUL 2021