Be aware of scammers impersonating as IMDA officers. Government officials will NEVER call you to transfer money, disclose bank log-in details or request for your personal information. For scam-related advice, please call the ScamShield Helpline at 1799 or go to www.ScamShield.gov.sg.

  1. Architects of SG's Digital Future
  2. About IMDA
  3. Research and Statistics
  4. Telecommunications
  5. Statistics on Telecom Services
  6. Statistic on Telecom Service for 2020 Jul - Dec

Statistics on Telecom Services for 2020 Jul - Dec

International Telephone Services

CATEGORY DEC
Total number of outgoing retail international telephone call minutes 798,488,800
Total number of outgoing retail international telephone call minutes including transit1 7,690,161,500
All figures are updated on a half-yearly basis.

Fixed Line

CATEGORY SEP DEC
Total Fixed Line Subscriptions 1,898,200 1,891,600
Total Residential Line Subscriptions 1,260,500
 1,252,700
Total Corporate/Business Line Subscriptions 637,700 638,900
Fixed Line Population Penetration Rate 33.4% 33.3%
Fixed Line Household Penetration Rate  84.5% 84.0%
All figures are updated on a quarterly basis.

Mobile Market

CATEGORY JUL AUG SEP OCT NOV DEC
Total Mobile Subscriptions
(3G+4G)3		 8,647,600 8,532,800 8,497,000 8,369,400 8,156,400 8,231,200
Total Post-paid Subscriptions (3G) 190,600
 188,000 182,400 178,100 176,900 96,500
Total Pre-paid Subscriptions (3G) 833,700 773,900 752,300 710,200 680,500 673,100
Total Post-paid  Subscriptions (4G) 6,006,100 6,037,900 6,048,900 5,963,600 5,763,600 5,914,200
Total Pre-paid Subscriptions (4G) 1,617,100 1,533,000 1,513,500 1,517,500 1,535,300 1,547,400
Total Ported Subscriptions4 17,500 25,200 24,600 27,800 32,300 35,700
Mobile Population Penetration Rate 152.1% 150.1% 149.4%
 147.2% 143.5% 144.8%

Broadband Internet Subscription

CATEGORY JUL AUG SEP OCT NOV DEC
Total Broadband5 11,169,600
11,026,400
11,345,500
11,265,000
11,121,400
11,165,400
Total Residential Wired Broadband6 1,378,700
1,381,300
1,383,800 1,384,700 1,386,400 1,387,400
Total Corporate Wired Broadband7 123,800
 123,900 124,200 124,600
 125,000 125,500
Total xDSL8 400
 400 400 300 300 300
Total Optical Fibre Broadband Subscription (i.e., offered via PON or Active Ethernet)9 1,498,300 1,501,100 1,503,900 1,505,200 1,507,400 1,508,900
Total Wireless Broadband10 9,667,200 9,521,200 9,837,400 9,755,800 9,610,000 9,652,600
Total Subscriptions using other Broadband Internet Access Platforms 3,700 3,800 3,800 3,700 3,700 3,700
Residential Wired Broadband Household Penetration Rate11 92.5% 92.6% 92.8% 92.9% 93.0% 93.1%
Wireless Broadband Population Penetration Rate12 170.0% 167.5% 173.0% 171.6% 169.0% 169.8%

All figures for subscriptions are rounded to the nearest hundred.

All figures for penetration rates are rounded to the nearest decimal point.

These telecom statistics are subject to revision from time to time to ensure accuracy.

1 This figure includes total retail outgoing international call minutes as well as transit minutes and. includes all Service-Based Operators (SBO).

2 "Fixed Lines" includes Direct Exchange Lines (“DEL”) and IP Telephony subscriptions using Level '6' numbers.

3 "Total Mobile Subscriptions" includes both 3G and 4G subscriptions (including both pre-paid and post-paid). With effect from April 2017, “Total Post-Paid and Pre-Paid Subscriptions (2G) has ceased service and it will only include 3G and 4G subscriptions (including both pre-paid and post-paid).

4 "Total Ported Subscriptions" refers to the number of subscribers who retained their mobile numbers when they switched to a new mobile operator.

5 "Total Broadband Subscriptions" (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) includes retail xDSL, leased line Internet, 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions. Provision of Broadband Internet access services via cable modem has ceased since 2020.

6 "Total Residential Wired Broadband" includes all retail residential wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, leased line and optical fibre. Residential wireless broadband subscriptions will be excluded. Provision of Broadband Internet access services via cable modem has ceased since 2020.

7 "Total Corporate Wired Broadband" includes all retail corporate wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, leased line and optical fibre. Corporate wireless broadband subscriptions will be excluded. Provision of Broadband Internet access services via cable modem has ceased since 2020.

8 "Total xDSL" includes residential and corporate xDSL subscriptions.

9 "Total Optical Fibre Broadband" includes residential and corporate subscriptions to broadband Internet services using optical fibre networks, including end-to-end optical fibre broadband subscriptions that are offered via Passive Optical Network ("PON") and Active Ethernet.

10 "Total Wireless Broadband Subscriptions" includes all retail broadband Internet access subscriptions (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided via wireless platforms such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions. From Jan 2018, the Wireless@SG subscriptions will only include active users for the month.

11 "Residential Wired Broadband Household Penetration Rate" measures the total number of residential wired broadband subscriptions as a percentage of the total number of households in Singapore, and excludes all wireless access plans (provided via 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots).  Please note that this does not necessarily reflect of the proportion of households with broadband in Singapore as some households subscribe to more than one broadband connection. For a more accurate figure, please refer to IDA's Household Survey findings.

12 "Wireless Broadband Population Penetration Rate" measures the total number of retail wireless broadband Internet access subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions as a percentage of the total population in Singapore.

LAST UPDATED: 26 AUG 2025