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Support and Feedback for Wireless@SG

last updated 03 March 2017

The Wireless@SG programme by IMDA provides free Wi-Fi services in public spaces, in collaboration with venue owners and service providers. Please contact the Wireless@SG operators for more information or technical assistance.

Manual Setup Guides

The manual setup guide below help users with local SIM card to manually configure their device for secure and auto-connection to Wireless@SG.

Step 1: Check if your device supports SIM Login

If your device is listed in the list here, proceed to Step 2. If not, skip to Step 3. 

Step 2: Setup your device for SIM Login

Download the manual setup guide. Follow the step-by-step instructions to setup your device.

Once the setup is completed, go to a Wireless@SG hotspot and ensure your device Wi-Fi function is turned on. Your device will automatically connect to the "Wireless@SGx" SSID network without the need for you re-login again.

Supported Operating Systems


Step 3: Setup your device for non-SIM Login

Please ensure you have sign up for a Wireless@SG account. Thereafter, download the manual setup guide below. Follow the step-by-step instructions to setup your device.

Once the setup is completed, go to a Wireless@SG hotspot and ensure your device Wi-Fi function is turned on. Your device will automatically connect to the "Wireless@SGx" SSID network without the need for you re-login again.

Supported Operating Systems

  • Account Management

    The Account Management features allow consumers to manage their account online.Read more
  • Contact Operators

    Please do not hesitate to contact the Wireless@SG operators for more information or technical assistance.Read more
  • FAQs

    Click here for frequently asked questions.Read more
  • Safe Surfing Tips

    When using Wireless@SG or any other wireless networks available, consumers need to be aware of cyber-attacks that make use of wireless connections and take simple measures to prevent such threats.Read more
  • SMS Feedback

    Quick feedback through SMS?Read more