Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Statistics on Telecom Services for 2021 Jan - Jun

CATEGORY JUN
International Telephone Services [Figures updated on a half-yearly basis]
Total number of outgoing retail international telephone call minutes 643,066,600
Total number of outgoing retail international telephone call minutes including transit1 5,396,708,500

MAR JUN
Fixed Lines2 [Figures updated on a quarterly basis]
Total Fixed Line Subscriptions 1,891,000
1,887,900
Total Residential Line Subscriptions 1,244,200
1,239,800
Total Corporate/Business Line Subscriptions 646,800
648,100
Fixed Line Population Penetration Rate 33.3%
34.6%
Fixed Line Household Penetration Rate  83.5%
82.2%
  JAN FEB MAR APR MAY JUN
Mobile Market
Total Mobile Subscriptions
(3G+4G)3
8,414,800 8,389,800
8,444,800
8,501,900
8,521,200
8,599,700
Total Post-paid Subscriptions (3G) 94,500
93,300
91,900
89,000
87,500
86,400
Total Pre-paid Subscriptions (3G) 648,900 649,200
631,200
626,700
624,700
632,300
Total Post-paid  Subscriptions (4G) 6,133,600 6,153,900 6,195,000
6,263,700
6,300,500
6,365,500
Total Pre-paid Subscriptions (4G) 1,537,800  1,493,400
1,526,800
1,522,400
1,508,400
1,515,600
Total Ported Subscriptions4 34,900
29,200
28,400
26,200
25,400
29,500
Mobile Population Penetration Rate 148.0% 147.6%
148.5%
149.5%
149.9%
157.7%
Broadband Internet Subscriptions
Total Broadband5 11,317,200 11,375,800
11,408,200
11,584,300
11,525,800
11,565,400
Total Residential Wired Broadband6 1,394,200 1,382,900
1,383,000
1,383,400
1,383,700
1,383,900
Total Corporate Wired Broadband7 126,000
126,300
126,700
127,500
127,700
128,100
Total xDSL8 300
300
300
200
300
200
Total Cable Modem9  - - -
-
- -
Total Optical Fibre Broadband Subscription (i.e., offered via PON or Active Ethernet)10 1,516,200  1,505,200
1,505,700
1,506,900
1,507,400
1,507,900
Total Wireless Broadband11 9,797,000 9,866,700
9,898,500
10,073,400
10,014,400
10,053,400
Total Subscriptions using other Broadband Internet Access Platforms 3,700 3,700
3,700
3,800
3,800
3,800
Residential Wired Broadband Household Penetration Rate12 93.5% 92.8%
92.8%
92.8%
92.8%
91.8%
Wireless Broadband Population Penetration Rate13 172.3% 173.5%
174.1%
177.2%
176.1%
184.3%
All figures for subscriptions are rounded to the nearest hundred.

All figures for penetration rates are rounded to the nearest decimal point.

These telecom statistics are subject to revision from time to time to ensure accuracy.


1 This figure includes total retail outgoing international call minutes as well as transit minutes and. includes all Service-Based Operators (SBO).

2 "Fixed Lines" includes Direct Exchange Lines (“DEL”) and IP Telephony subscriptions using Level '6' numbers.

3 "Total Mobile Subscriptions" includes both 3G and 4G subscriptions (including both pre-paid and post-paid). With effect from April 2017, “Total Post-Paid and Pre-Paid Subscriptions (2G) has ceased service and it will only include 3G and 4G subscriptions (including both pre-paid and post-paid).

4 "Total Ported Subscriptions" refers to the number of subscribers who retained their mobile numbers when they switched to a new mobile operator.

5 "Total Broadband Subscriptions" (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) includes retail xDSL, cable modem, leased line Internet, 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions.

6 "Total Residential Wired Broadband" includes all retail residential wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Residential wireless broadband subscriptions will be excluded.

7 "Total Corporate Wired Broadband" includes all retail corporate wired broadband subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided over xDSL, cable modems, leased line and optical fibre. Corporate wireless broadband subscriptions will be excluded.

8 "Total xDSL" includes residential and corporate xDSL subscriptions.

9 "Total Cable Modem" includes residential and corporate cable modem subscriptions.

10 "Total Optical Fibre Broadband" includes residential and corporate subscriptions to broadband Internet services using optical fibre networks, including end-to-end optical fibre broadband subscriptions that are offered via Passive Optical Network ("PON") and Active Ethernet.

11 "Total Wireless Broadband Subscriptions" includes all retail broadband Internet access subscriptions (i.e., for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) provided via wireless platforms such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions. From Jan 2018, the Wireless@SG subscriptions will only include active users for the month.

12 "Residential Wired Broadband Household Penetration Rate" measures the total number of residential wired broadband subscriptions as a percentage of the total number of households in Singapore, and excludes all wireless access plans (provided via 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wi-Fi hotspots).  Please note that this does not necessarily reflect of the proportion of households with broadband in Singapore as some households subscribe to more than one broadband connection. For a more accurate figure, please refer to IDA's Household Survey findings.

13 "Wireless Broadband Population Penetration Rate" measures the total number of retail wireless broadband Internet access subscriptions (i.e. for connection speeds equal to, or greater than, 256 kbit/s, in one or both directions) such as 3G, 3.5G/HSDPA, 4G/LTE, WiMAX or its equivalent and Wireless@SG subscriptions as a percentage of the total population in Singapore.

LAST UPDATED: 04 OCT 2021