Data roaming

No more bill shocks when you use your smart phone for data services overseas.

Since 1 February 2012, consumers have been able to access a Data Roaming Bill Cap service to suspend their data roaming service when the charges reach a maximum of S$100 every billing month.

Consumers are also able to deactivate/reactivate data roaming more easily. Apart from switching off the data roaming feature in your smartphone while overseas, you can also deactivate the data roaming service prior to leaving Singapore and reinstate the data service when you return.

These measures complement earlier moves by IMDA requiring mobile operators to obtain your explicit consent before providing you with any roaming services (including data roaming services) instead of making them available by default. Mobile operators are also required to clearly direct consumer to the prices, terms and conditions of the roaming services to ensure that you can make an informed choice on whether or not to subscribe for such services.