Home Access provides eligible Singaporean families with 2 years of subsidised fibre broadband connectivity. Families without full-time student may choose to bundle the broadband, with a tablet or smartphone.
Who can apply?
The following table summarises the Home Access eligibility criteria:
1 Monthly household income refers to the total monthly income of all family members staying at the same residential address, and this includes basic employment income, self-employed income, overtime pay, allowances, cash awards, commissions and bonuses.
2 Per Capita Income = Total monthly gross household income / Total number of family members residing in the same residential address.
3 Related members staying at the same address, based on NRIC, and share food arrangement.
How to apply?
Eligible families who wish to apply can submit application through one of these channels:
- Online Submission (By e-form)
Apply via our Home Access Online Application Form
You will need to click on “For Applicant” menu option to load the e-form.
To apply via online application form, you will need:
- Login using your SingPass.
- Names (as per their NRIC), NRIC / birth certificate / FIN numbers, and contact numbers of all family member staying at same address.
Complete the Home Access 3.0 application form (404.08KB) and submit it together with the necessary supporting documents to the following address:
Infocomm Media Development Authority (IMDA)
PSA Building Post Office P.O. Box 316
All Home Access applications will be assessed against the eligibility criteria and are subject to the availability of bundles. Only one application form per family is required. You may check your application status via: www.digitalaccess.gov.sg.
Families with at least one family member who is an existing beneficiary of the following government assistance schemes are eligible for Auto Inclusion:
- MSF ComCare Long Term Assistance (LTA)
- MSF ComCare Short-to-Medium Term Assistance (SMTA) with at least 12 months of continuous assistance
Your residential home should not have existing fibre broadband. Monthly subscription will be determined based on the applicant’s HDB flat type and the choice of Assistance Package, as shown in the table below.
Staying in HDB 1-3 room flat
Staying in HDB
Monthly Subscription (including GST)
Fibre Broadband Only
Bundled Plans by M1 Limited
(The following plans are available for families without full-time students4 only)
500Mbps Fibre Broadband with Tablet5
500Mbps Fibre Broadband with Smartphone5
OPPO / Vivo Smartphone
4 Full-time students aged 25 and below studying in a Government / Government-Aided School, Junior College, Centralised Institute, Independent School, Specialised Independent School, Specialised School, Institute of Technical Education, Polytechnic or MOE-funded Special Education School.
5 You may like to check with M1 Limited for the exact model of tablet/smartphone. The actual tablet/smartphone specification may vary at the point of contract activation.
Transfer of Ownership
In the event of death of an approved applicant, a transfer of ownership can be arranged. The transferee must be one of the family members listed in the originally submitted Home Access application form.
Submit transfer request online.
For more enquiries, you may email to email@example.com or call 6377 3800.