About

Aligned to the Hotel Industry Transformation Map (ITM), the Hotel Industry Digital Plan (IDP) is part of the SMEs Go Digital programme which aims to make going digital simple for SMEs. The Hotel IDP provides a step-by-step guide on the digital solutions local SMEs in the Hotel industry can adopt at each stage of their growth.

The Infocomm Media Development Authority (IMDA), in partnership with Singapore Tourism Board and the industry, has jointly developed the Hotel IDP. The IDP will continue to be updated over time as the industry progresses and newer, more relevant technologies are introduced.

 

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Step-by-step guide for SMEs in the Hotel industry to start their digital journey

Who is it for?

The Hotel Industry Digital Plan is developed for local SMEs in the Hotel industry.

Benefits

The IDP provides a step-by-step guide on the digital solutions to adopt at each stage of your growth. For a start, you can use the IDP to find out if your business is digital-ready.

Digital Roadmap

You can refer to the Digital Roadmap of the IDP, as a guide to assess your digital readiness and identify opportunities for going digital and training to raise employees' digital skills.

Download

Hotel IDP (2.44MB)

Hotel IDP Factsheet (514.19KB)

Advisory and Consultancy

  • Basic Advisory

To get a more comprehensive review of your business, you can approach the SME Centre business advisors for free business diagnosis and advisory on digital solutions relevant to your operations.

  • Specialist Consultancy

SMEs requiring specialist consultancy on more advanced digital solutions will be referred by the SME Centre business advisors to Principal Consultants at the SME Digital Tech Hub.

Pre-Approved Solutions

To make it easy for SMEs to adopt digital solutions recommended in the Hotel IDP, IMDA provides a list of pre-approved solutions assessed to be market-proven, cost-effective and supported by reliable vendors. SMEs can visit GoBusiness Gov Assist for the contact information of the pre-approved solution providers.

Feedback

Send us your feedback on the IDPs, in this form (269.93KB) (best viewed in Microsoft Word) to info@imda.gov.sg.

Last updated on: 29 Jan 2021