The Hotel Industry Digital Plan (IDP) works as a guide for local SMEs in the Hotel industry to digitalise your businesses, plug skill gaps and participate in industry pilot projects.

Aligned to the Hotel Industry Transformation Map launched in 2016, the Hotel IDP is part of the SMEs Go Digital programme.

SMEs Go Digital circle




Step-by-step guide for SMEs in the Hotel industry to start their digital journey

Who is it for?

The Hotel Industry Digital Plan is developed for local SMEs in the Hotel industry.


The IDP provides a step-by-step guide on the digital solutions to adopt at each stage of your growth. For a start, you can use the IDP to find out if your business is digital-ready.

Digital Roadmap

You can refer to the Digital Roadmap of the IDP, as a guide to assess your digital readiness and identify opportunities for going digital and training to raise employees' digital skills.


Hotel IDP (2.44MB)

Hotel IDP Factsheet (514.19KB)

Consultancy and Digital Project Management Services

  • Basic Advisory

To get a more comprehensive review of your business, you can approach the SME Centre business advisors for free business diagnosis and advisory on digital solutions relevant to your operations.

  • Specialist Consultancy

SMEs requiring specialist consultancy on more advanced digital solutions will be referred by the SME Centre business advisors to Principal Consultants at the SME Digital Tech Hub.

  • Digital Project Management Services

SMEs can also engage Digital Project Management Services to support them in the implementation of the digital solutions. The project managers can help with business processes re-engineering and job redesign to get the maximum benefits and have more sustainable outcomes from going digital.

Pre-Approved Solutions

To ease adoption of digital solutions, you can take up pre-approved solutions assessed by IMDA to be effective, market-tested and cost-effective.

These solutions enable increased productivity, real-time response capabilities, and job redesign. Visit GoBusiness Gov Assist to take up pre-approved solutions with grant support.

SMEs can also participate in digital sector projects that pilot new digital technology solutions that can potentially benefit entire sectors.


Send us your feedback on the IDPs, in this form (269.93KB) (best viewed in Microsoft Word) to info@imda.gov.sg.

Last updated on: 01 Sep 2020