About

Aligned to the Food Services Industry Transformation Map (ITM), the Food Services Industry Digital Plan (IDP) is part of the SMEs Go Digital programme which aims to make going digital simple for SMEs. The Food Services IDP provides a step-by-step guide on the digital solutions SMEs can adopt at each stage of their growth. 

The Infocomm Media Development Authority (IMDA), in partnership with Enterprise Singapore and the industry, has jointly developed the Food Services IDP. The IDP will continue to be updated over time as the industry progresses and newer, more relevant technologies are introduced.

SMEs Go Digital circle

 

Telegram Channel

 

Who is it for

Local SMEs in the following sub-sectors within the Food Services industry:

  • Restaurants
  • Cafes and Coffee Houses
  • Snack Bars and Food Kiosks
  • Food Courts, Coffee Shops and Eating Houses

Benefits

The IDP provides a step-by-step guide on the digital solutions to adopt at each stage of your growth. For a start, you can use the IDP to find out if your business is digital-ready.

Digital Roadmap

You can refer to the Digital Roadmap of the IDP, as a guide to assess your digital readiness and identify opportunities for going digital and training to raise employees’ digital skills.


Download

Food Services IDP (4.79MB)

Food Services IDP Media Statement (463.91KB)

SMEs Self-Assessment Checklist for Food Services Industry

Consultancy and Digital Project Management Services

  • Basic Advisory
    To get a more comprehensive review of your business, you can approach the SME Centre business advisors for free business diagnosis and advisory on digital solutions relevant to your operations.

  • Specialist Consultancy
    SMEs requiring specialist consultancy on more advanced digital solutions will be referred by the SME Centre business advisors to Principal Consultants at the SME Digital Tech Hub.

  • Digital Project Management Services
    SMEs can also engage Digital Project Management Services to support them in the implementation of the digital solutions. The project managers can help with business processes re-engineering and job redesign to get the maximum benefits and have more sustainable outcomes from going digital.

Pre-Approved Solutions

To make it easy for SMEs to adopt digital solutions recommended in the Environmental Services IDP, IMDA provides a list of pre-approved solutions assessed to be market-proven, cost-effective and supported by reliable vendors. SMEs can visit GoBusiness Gov Assist for the contact information of the pre-approved solution providers.

Productivity Solutions Grant

If funding support is required for adopting pre-approved solutions, SMEs can apply for the Productivity Solutions Grant (PSG) on the Business Grants Portal, before purchasing and implementing digital solutions.

Feedback

Send us your feedback on the IDPs, in this form (270.75KB) (best viewed in Microsoft Word) to info@imda.gov.sg.

Last updated on: 26 Nov 2020