Aligned to the Food Services Industry Transformation Map (ITM), the Food Services Industry Digital Plan (IDP) is part of the SMEs Go Digital programme which aims to make going digital simple for SMEs. The Food Services IDP provides a step-by-step guide on the digital solutions SMEs can adopt at each stage of their growth.
The Infocomm Media Development Authority (IMDA), in partnership with Enterprise Singapore and the industry, has jointly developed the Food Services IDP. The IDP will continue to be updated over time as the industry progresses and newer, more relevant technologies are introduced.
Who is it for
Local SMEs in the following sub-sectors within the Food Services industry:
- Cafes and Coffee Houses
- Snack Bars and Food Kiosks
- Food Courts, Coffee Shops and Eating Houses
The IDP provides a step-by-step guide on the digital solutions to adopt at each stage of your growth. For a start, you can use the IDP to find out if your business is digital-ready.
You can refer to the Digital Roadmap of the IDP, as a guide to assess your digital readiness and identify opportunities for going digital and training to raise employees’ digital skills.
Consultancy and Digital Project Management Services
- Basic Advisory
To get a more comprehensive review of your business, you can approach the SME Centre business advisors for free business diagnosis and advisory on digital solutions relevant to your operations.
- Specialist Consultancy
SMEs requiring specialist consultancy on more advanced digital solutions will be referred by the SME Centre business advisors to Principal Consultants at the SME Digital Tech Hub.
- Digital Project Management Services
SMEs can also engage Digital Project Management Services to support them in the implementation of the digital solutions. The project managers can help with business processes re-engineering and job redesign to get the maximum benefits and have more sustainable outcomes from going digital.
To make it easy for SMEs to adopt digital solutions recommended in the Environmental Services IDP, IMDA provides a list of pre-approved solutions assessed to be market-proven, cost-effective and supported by reliable vendors. SMEs can visit GoBusiness Gov Assist for the contact information of the pre-approved solution providers.
Productivity Solutions Grant
If funding support is required for adopting pre-approved solutions, SMEs can apply for the Productivity Solutions Grant (PSG) on the Business Grants Portal, before purchasing and implementing digital solutions.