Connecting to Wireless@SG
Users with Local SIM Cards
Get connected easily with Wireless@SG app
- Quick Wi-Fi setup (For SIM and non-SIM devices)
- Hotspot locator
Android 10: Wireless@SGx profile setup issue (24 Oct 2019)
Android 10 users have encountered an error during the configuration of Wireless@SGx Wi-Fi profile. We are working through Google to address this issue.
In the meantime, if you are using a local SIM card*, you can manually configure your device to connect to Wireless@SGx by following these steps:
1) Select Wireless@SGx in your Wi-Fi menu
2) Select “SIM” under “EAP Method”
3) Press “Connect”
Thereafter, your device will automatically connect to Wireless@SGx networks at all Wireless@SG hotspots. Alternatively, you may also connect to Wireless@SG via a captive portal. The instructions can be found below.
*SIM cards from M1, Singtel, StarHub and their Mobile Virtual Network Operators are currently supported for direct EAP-SIM configuration for Wireless@SGx
Users with Local or Foreign SIM Cards
Log in to Wireless@SG with just your mobile number. A One-Time Password (OTP) will be sent via SMS to your mobile number.
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Safe Surfing Tips
When using Wireless@SG or any other wireless networks available, consumers need to be aware of cyber-attacks that make use of wireless connections and take simple measures to prevent such threats.
For more tips on online safe surfing, please visit the following URL: https://www.csa.gov.sg/gosafeonline
Contact Operators
Please do not hesitate to contact the Wireless@SG operators for more information or technical assistance.
Tel: 6717 1680
E-mail:
myservice@myrepublic.com.sg
Web:
myrepublic.net
Customer Service Centre
support.myrepublic.com.sg
Tel: 1688
E-mail:
help@singnet.com
Web:
https://www.singtel.com/personal/i/internet/broadband-on-the-go/wireless-sg
Contact us:
Any Hello! Shop
Tel: 6873 2828
E-mail:
customerservice@starhub.com
Customer Service Centre:
www.starhub.com/personal/support/locate-us.html
SMS Feedback
Quick feedback through SMS? Simply follow the format and send it to 79777:
IMDA<space>Email<space>Your comments
Example: IMDA user_email@mail.com Cannot connect to Wireless@SG at <Specific Location>
*SMS length to be within 160 characters.
