Advisory
The Wireless@SG SSID/network will be progressively phased out from 12 Oct 2020. The turn off is intended to improve the overall security of the Wireless@SG service. Users are encouraged to switch to and use the more secured Wireless@SGx SSID for internet access.
Only users who are connecting via the Wireless@SG SSID will be affected by this exercise. No further action is required for existing users of Wireless@SGx as these users would already be able to connect to Wireless@SGx for their internet access.
You may refer to the FAQ<https://va.ecitizen.gov.
In support of circuit breaker measures, venue owners have temporarily suspended the Wireless@SG service until further notice. The following public sites will be affected:
- Community Centres
- Kolam Ayer CC (turned off from 6PM to 9AM)
- Geylang West CC (turned off from 6PM to 9AM)
- Jalan Besar CC (turned off from 6PM to 9AM)
- Potong Pasir CC (turned off from 6PM to 9AM)
Connecting to Wireless@SG
User Guides
Hotspots
Click here (1.23MB) to download the list of Wireless@SG hotspots and information on the locations provided by our operators.
Contact Operators
Please do not hesitate to contact the Wireless@SG operators for more information or technical assistance.
Tel: 1688
E-mail:
help@singnet.com
Web:
https://www.singtel.com/business/support/faq-wireless-sg
Contact us:
https://www.singtel.com/contact-us/form
Tel: 6873 2828
E-mail:
customerservice@starhub.com
Customer Service Centre:
www.starhub.com/personal/support/locate-us.html
Safe Surfing Tips
When using Wireless@SG or any other wireless networks available, consumers need to be aware of cyber-attacks that make use of wireless connections and take simple measures to prevent such threats.
For more tips on online safe surfing, please visit the following URL: https://www.csa.gov.sg/gosafeonline
SMS Feedback
Quick feedback through SMS? Simply follow the format and send it to 79777:
IMDA<space>Email<space>Your comments
Example: IMDA user_email@mail.com Cannot connect to Wireless@SG at <Specific Location>
*SMS length to be within 160 characters.
