Wireless@SG for Consumers

Advisory

The Wireless@SG SSID/network will be progressively phased out from 12 Oct 2020. The turn off is intended to improve the overall security of the Wireless@SG service. Users are encouraged to switch to and use the more secured Wireless@SGx SSID for internet access.

 

Only users who are connecting via the Wireless@SG SSID will be affected by this exercise. No further action is required for existing users of Wireless@SGx as these users would already be able to connect to Wireless@SGx for their internet access.

 

You may refer to the FAQ<https://va.ecitizen.gov.sg/cfp/customerPages/IMDA/explorefaq.aspx> for more information. Wireless@SG related questions can be found under “Home -> Tips and Guides for Consumer -> Wireless@SG”.

 

In support of circuit breaker measures, venue owners have temporarily suspended the Wireless@SG service until further notice. The following public sites will be affected:

  • Community Centres
    • Kolam Ayer CC (turned off from 6PM to 9AM)
    • Geylang West CC (turned off from 6PM to 9AM)
    • Jalan Besar CC (turned off from 6PM to 9AM)
    • Potong Pasir CC (turned off from 6PM to 9AM)

Connecting to Wireless@SG

Users with local mobile numbers

Download the Wireless@SGx App to configure your device for automatic login to Wireless@SGx.

   IOS appstore logo Google play appstore logo Mac appstore logo Windows appstore logo

 

Users with foreign mobile numbers

Connect to Wireless@SG and sign in from the web portal. Refer to "Web Portal Sign-In Guide" under User Guides.

User Guides

Hotspots

Click here (1.23MB) to download the list of Wireless@SG hotspots and information on the locations provided by our operators.

Contact Operators

Please do not hesitate to contact the Wireless@SG operators for more information or technical assistance.

Safe Surfing Tips

When using Wireless@SG or any other wireless networks available, consumers need to be aware of cyber-attacks that make use of wireless connections and take simple measures to prevent such threats. 

For more tips on online safe surfing, please visit the following URL: https://www.csa.gov.sg/gosafeonline

SMS Feedback

Quick feedback through SMS? Simply follow the format and send it to 79777: 

IMDA<space>Email<space>Your comments 

Example: IMDA user_email@mail.com Cannot connect to Wireless@SG at <Specific Location> 
*SMS length to be within 160 characters. 

 

Last updated on: 23 Sep 2020