Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Review of Number Portability

Issued Date: 06/09/2005

Decision Date: 02/08/2006

6 November 2006 - Release of Request for Proposal on the Centralised Number Portability Database Solution

15 June 2007 - Appointment of Syniverse Technologies as the Centralised Database Administrator for True Number Portability

16 April 2008 - Full Mobile Number Portability From 13 June 

16 April 2008

Singapore To Enjoy Full Mobile Number Portability From 13 June

15 June 2007

IDA Appoints Syniverse Technologies as the Centralised Database Administrator for True Number Portability

6 December 2006

Request for Proposal on Centralised Number Portability Database Solution

About the Request For Proposal

IDA issued the Request for Proposal on the Centralised Number Portability Database Solution (RFP) to invite interested ICT companies to submit proposals for the provision and operation of the Centralised Number Portability Database in Singapore.  The RFP arose from IDA's 2 August 2006 announcement to implement True Number Portability in Singapore from fourth quarter of 2007. The RFP closed on 6 December 2006 with a total of 6 submissions.

List of Centralised Number Portability Database Solution RFP Submissions

Companies
NeuStar Asia Pacific Pte Ltd
Nokia Pte Ltd
Syniverse Technologies Pte. Ltd
T-Systems Singapore Pte Ltd
Tech Mahindra (Singapore) Pte. Limited
Unified Communications Holdings Ltd and Telcordia Singapore Pte Ltd

IDA will now evaluate the proposals submitted. IDA expects to appoint the Centralised Database Administrator in early 2007. The Centralised Database Administrator will be required, for a start, to develop a centralised database system that will inter-work with the fixed line and mobile services providers to enable the provision of number portability services to all end-users in Singapore. The appointed Centralised Database Administrator will also operate the centralised database system for seven years from the launch of True Number Portability.

6 November 2006

Request for Proposal on Centralised Number Portability Database Solution

The Infocomm Development Authority of Singapore (IDA) issued the Request for Proposal on the Centralised Number Portability Database Solution (RFP) to invite interested ICT companies to submit proposals for the provision and operation of the Centralised Number Portability Database in Singapore.  The RFP arose from IDA's 2 August 2006 announcement to implement True Number Portability in Singapore from fourth quarter of 2007.

The submission deadline for the RFP will be on 6 December 2006.  All submissions must reach IDA not later than 1700 hrs.  IDA will evaluate the submissions and expects to appoint the Centralised Number Portability Database provider and administrator in early 2007.

A company who is interested in this RFP is required to send an email to the following person in IDA to request for a copy of the RFP document:

Ms Alicia Chong 
Assistant Manager (Interconnection & Access)
IDA Singapore
Tel: 6211 0948
Fax : 6211 2227
Email address: alicia_chong@imda.gov.sg

 The company shall provide the following details in its request:

  1. Company Name and Address
  2. Company's Designated Contact Person's Particulars (Name, Designation, Contact Number and Email Address)

A company who has requested for a copy of the RFP document will be required to execute a Non-Disclosure Agreement (NDA) with IDA. Upon receiving the company's request, IDA will provide the company a copy of the NDA for execution prior to the release of the RFP document.

2 August 2006

IDA's Decision on the Review of Number Portability
Public Consultation Document
IDA's Decision on the Review of Number Portability (80.29KB)
IDA's Consumer Awareness and Satisfaction Survey 2005 -Number Portability (127.08KB)

7 October 2005

Notice: IDA has received requests from the industry to extend the deadline for the submission of comments to the 'Review of Number Portability' consultation paper. IDA will grant an extension of 2 days from the original deadline. All responses should reach IDA by 12 noon, 7 October 2005.

IDA's Public Consultation Document - Released on 6 September 2005

Public Consultation Document
Consultation Paper (412.55KB)

All views and comments should be submitted in writing and in both hard and soft copy (preferable in Microsoft Word format), and should reach IDA by 12 noon, 5 October 2005. Respondents are required to include their personal/company particulars as well as the correspondence address in their submissions to this Consultation Paper. Views and comments should be addressed to:

Mr. Andrew J. Haire
Assistant Director-General (Telecoms)
Infocomm Development Authority of Singapore
8 Temasek Boulevard
#14-00 Suntec Tower Three
Singapore 038988
Fax: (65) 6211 2116

AND

Please submit your soft copies to e-mail: Lim_Hsueh_Wei@imda.gov.sg

Response Received At Closing Date - 7 October 2005
Accenture Pte Ltd (118.62KB)
Alcatel Singapore (455.96KB)
Consumers Association of Singapore (CASE) (19.84KB)
MobileOne Limited (23.51KB)
NeuStar Inc (274.41KB)
Singapore Telecommunications Limited & Singapore Telecom Mobile Pte Ltd (158.66KB)
StarHub Group (65.61KB)
Syniverse Technologies Inc (231.52KB)
T-Systems Singapore Pte Ltd (257.74KB)
Telcordia Technologies Inc & Unified Communications Pte Ltd (33.07KB)

Feedback on Number Portability from Individuals and Consumers

LAST UPDATED: 30 MAY 2019