Quality of Service (QoS) Monitoring Performance for Mobile Broadband Services for Oct – Dec 19 Quarter
1. Network Availability
Network Availability is the measure of the degree to which the network is operable and not in a state of failure or outage at any point of time. It measures the total downtime of the network, including the Optical Line Termination (OLT), multiplexers, routers, email facilities (if provided) and connection to Internet Exchanges and/or Internet backbone over a month. All scheduled downtime for the purposes of maintenance and upgrading of the network system will be excluded from the calculation. However, all access network operators must keep their users informed of such maintenance times.
Network Availability = [(Total operational minutes - Total minutes of service downtime) / Total operational minutes] x 100%
Results are rounded off to two decimal places. Therefore, a result of “100%” does not necessarily reflect that there was no service downtime in that month.
2. Data Success Rate
Data success rate measures the percentage of successful data attempts.
Average monthly data success rate across the entire month = [Total number of successful 4G data sessions established on the radio network for the entire month / Total number of 4G data session establishment attempts for the entire month] x 100%
Results are rounded off to two decimal places. Therefore, a result of “100%” does not necessarily reflect that all data attempts were successful in that month.
3. Data Drop Rate
Data drop rate measures the inability of the 4G network to maintain a connection. It may happen because of radio link failures, uplink or downlink interference, bad coverage, unsuccessful handovers or any other reason.
Average monthly data drop rate across the entire month = [Total number of abnormal 4G data session disconnections registered by the radio network for the month / Total number of successful 4G data session connections for the entire month] x 100%
Results are rounded off to two decimal places. Therefore, a result of “0%” does not necessarily reflect that there was no abnormal 4G data session disconnections registered by the radio network in that month.
IMDA and United States Federal Communications commission signed MOU to promote bilateral cooperation
The Infocomm Media Development Authority (IMDA) of Singapore and the United States Federal Communications Commission (FCC) have...
Nominations for 3rd edition of 100 Women in Tech list now open
Public invited to nominate women who are making an impact on Singapore’s tech industry “Girls in Tech” category returns for female...
Singapore and the European Free Trade Association launch negotiations on Digital Economy Agreement
Singapore and the European Free Trade Association (EFTA) have launched negotiations on an EFTA-Singapore Digital Economy Agreement...
Singapore and the European Union Sign Digital Partnership
Minister-in-charge of Trade Relations S Iswaran and European Commissioner for Internal Market Thierry Breton signed the...
Singapore firms can now tap on Temus-IMDA's talent conversion programme to fill tech roles
Singapore’s Minister for Communications and Information Mrs Josephine Teo officiated the launch of Temus’ Step IT Up programme...
Enhanced measures against scam SMS
As part of the measures announced by the Infocomm Media Development Authority (IMDA) in October last year, all organisations that...
IMDA and ACMA signed Memorandum of Understanding for enhanced cooperation to combat scam and spam communications
Infocomm Media Development Authority (IMDA) and Australian Communications and Media Authority (ACMA) signed Memorandum of...
The Korea-Singapore Digital Partnership Agreement Enters into force
The Korea-Singapore Digital Partnership Agreement (KSDPA) will enter into force on 14 January 2023. The KSDPA was signed by Second...
IMDA announces a $5 million fund to support Singapore’s media industry to adopt virtual production
To ensure that the local media industry remains competitive as the international partner of choice to create premium IP, the...
20 Industry Digital Plans, which have contributed to the uplifting of more than 85,000 businesses, will be progressively refreshed, with the Food Services Sector being the first to benefit from the refreshed model
The refreshed Food Services Industry Digital Plan will include a refreshed Digital Solution Roadmap, introduction of a roadmap...