Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

NetLink Trust's Reference Access Offer (RAO)

IMDA’s regulations require NetLink Trust to provide a Reference Access Offer (RAO) that outlines the terms and conditions for access to ensure fair and equal access to telecommunications infrastructure in Singapore.

As of 26 June 2020, NetLink Trust’s Reference Access Offer (“RAO”) shall be subsumed under NetLink Trust’s Interconnection Offer (“ICO”).

NetLink Trust’s Reference Access Offer (2017)

IMDA had completed the pricing review of NetLink Management Pte Ltd’s (as Trustee of NetLink Trust) Reference Access Offer (RAO). The approved RAO is effective on 1 January 2018.

NetLink Trust's RAO 
RAO Document (1.23MB)

NetLink Trust’s Reference Access Offer (2015)

IMDA approved NetLink Management Pte Ltd's (as Trustee of the NetLink Trust) (NetLink Trust) Reference Access Offer (RAO) on 23 September 2015. The details of the approval proceedings can be found here.

The RAO document comprises the following:

  • Main Body;
  • Schedule 1 - Dictionary;
  • Schedule 2 - Licensing of Lead-in Ducts and Lead-in Manholes;
  • Schedule 3 - Licensing of Access to Mandated Services;
  • Schedule 4 - Billing and Charges; and
  • Schedule 5 - Dispute Resolution.
NetLink Trust's RAO
 RAO Document (830.98KB) Updated - 23 September 2015

NetLink Trust's Reference Access Offer (2011)

NetLink Trust's RAO 
RAO Document (8.97KB)

LAST UPDATED: 12 MAY 2023