Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Nucleus Connect's Interconnection Offer

  • Issued Date: 13 Jun 2014

  • Decision Date: 18 Jun 2015

25 June 2015

NetLink Trust's Submission of Clean Copy of Approved ICO

NetLink Trust submitted a clean copy of its Approved ICO incorporating IDA's 18 June 2015 Directed Amendments.

NetLink Trust's Approved ICO Incorporating Directed Amendments
Main BodyPDF icon
Schedule 1 - Residential End-User ConnectionPDF icon
Schedule 2 - Non-Residential End-User ConnectionPDF icon
Schedule 3 - NBAP ConnectionPDF icon
Schedule 4 - CO to CO ConnectionPDF icon
Schedule 5 - CO to MDF ConnectionPDF icon
Schedule 6 - Building MDF Room to FTTB Node ConnectionPDF icon
Schedule 7 - FTTB Node to DP ConnectionPDF icon
Schedule 8 - Building MDF Room to Residential Premises ConnectionPDF icon
Schedule 9 - Building MDF Room to Non-Residential Premise ConnectionPDF icon
Schedule 10 - CO to NBAP DP ConnectionPDF icon
Schedule 11 - NBAP DP to NBAP TP Connection PDF icon
Schedule 12 - Co-location ServicePDF icon
Schedule 12A - RL to RL Interconnection ServicePDF icon
Schedule 12B - Co-location Supplementary Cooling ServicePDF icon
Schedule 12C - Co-location Space & Service in New Co-location RoomPDF icon
Schedule 13 - Patching ServicePDF icon
Schedule 14 - OSS/BSS Connection & Professional ServicePDF icon
Schedule 15 - ChargesPDF icon
Schedule 16 - BillingPDF icon
Schedule 17 - Dispute ResolutionPDF icon
Schedule 18 - DictionaryPDF icon

18 June 2015

IDA's Directed Amendments to NetLink Trust's Proposed Modifications to the Draft Revised ICO

On 18 June 2015, IDA further directed NetLink Trust to incorporate specific drafting language ("Directed Amendments") in its proposed modifications to its Interconnection Offer ("ICO"). The revised ICO, incorporating the Directed Amendments, has been approved by IDA and will take effect from 25 June 2015 ("Approved ICO"). NetLink Trust will be required to adhere to the implementation timelines as set out in the Further Direction to implement the Approved ICO.

IDA's Directed Amendments - 18 June 2015
Further DirectionPDF icon
Appendix 1: Required Amendments to the Main BodyPDF icon
Appendix 2: Required Amendments to Schedule 1 Residential End-User ConnectionPDF icon
Appendix 3: Required Amendments to Schedule 2 Non-Residential End-User ConnectionPDF icon
Appendix 4: Required Amendments to Schedule 3 NBAP ConnectionPDF icon
Appendix 5: Required Amendments to Schedule 4 CO to CO ConnectionPDF icon
Appendix 6: Required Amendments to Schedule 5 CO to MDF ConnectionPDF icon
Appendix 7: Required Amendments to Schedule 6 Building MDF Room to FTTB Node ConnectionPDF icon
Appendix 8: Required Amendments to Schedule 7 FTTB Node to DP ConnectionPDF icon
Appendix 9: Required Amendments to Schedule 8 Building MDF Room to Residential Premises ConnectionPDF icon
Appendix 10: Required Amendments to Schedule 9 Building MDF Room to Non-Residential Premise ConnectionPDF icon
Appendix 11: Required Amendments to Schedule 10 CO to NBAP DP ConnectionPDF icon
Appendix 12: Required Amendments to Schedule 11 NBAP DP to NBAP TP ConnectionPDF icon
Appendix 13: Required Amendments to Schedule 12 Co-location ServicePDF icon
Appendix 14: Required Amendments to Schedule 12A RL to RL Interconnection ServicePDF icon
Appendix 15: Required Amendments to Schedule 12B Co-location Supplementary Cooling ServicePDF icon
Appendix 16: Required Amendments to Schedule 12C Co-location Space & Service in New Co-location RoomPDF icon
Appendix 17: Required Amendments to Schedule 15 ChargesPDF icon
Appendix 18: Required Amendments to Schedule 18 DictionaryPDF icon

Separately, IDA had completed the review of NetLink Trust's reconsideration request and issued the decision on the reconsideration request on 8 May 2015. 

3 February 2015

Further Proposed Modifications to NetLink Trust’s Draft Revised ICO

Pursuant to IDA's Direction dated 10 December 2014, NetLink Trust had submitted to IDA its further proposed modifications to the Draft Revised ICO on 23 January 2015. IDA is currently reviewing NetLink Trust’s further proposed modifications to the Draft Revised ICO. 

NetLink Trust's Further Proposed Modifications - 23 January 2015
Main BodyPDF icon
Schedule 1 Residential End-User ConnectionPDF icon
Schedule 2 Non-Residential End-User ConnectionPDF icon
Schedule 3 NBAP ConnectionPDF icon
Schedule 4 CO to CO ConnectionPDF icon
Schedule 5 CO to MDF ConnectionPDF icon
Schedule 6 Building MDF Room to FTTB Node ConnectionPDF icon
Schedule 7 FTTB Node to DP ConnectionPDF icon
Schedule 8 Building MDF Room to Residential Premises Connection PDF icon
Schedule 9 Building MDF Room to Non-Residential Premise ConnectionPDF icon
Schedule 10 CO to NBAP DP ConnectionPDF icon
Schedule 11 NBAP DP to NBAP TP ConnectionPDF icon
Schedule 12 Co-location ServicePDF icon
Schedule 12A RL to RL Interconnection ServicePDF icon
Schedule 12B Co-location Supplementary Cooling ServicePDF icon
Schedule 12C Co-location Space & Service in New Co-location RoomPDF icon
Schedule 13 Patching ServicePDF icon
Schedule 14 OSS/BSS Connection & Professional ServicePDF icon
Schedule 15 ChargesPDF icon
Schedule 16 BillingPDF icon
Schedule 17 Dispute Resolution PDF icon
Schedule 18 DictionaryPDF icon

Separately, NetLink Trust has submitted a request to IDA, on 24 December 2014, to reconsider IDA's Direction in regard to limiting the timeframe for which NetLink Trust could claim exemption from the applicable Service Level Guarantees for delays attributed to developers/ owners/ MCSTs of buildings. IDA is currently reviewing the reconsideration request.

2 January 2015

NetLink Trust has requested an extension of the deadline to submit its response to IDA's Directed Modifications to the NetLink Trust's Draft Revised ICO. IDA has considered NetLink Trust’s extension request and will extend the deadline for NetLink Trust to submit its Further Proposed Modifications to its ICO to IDA to 23 January 2015.

10 December 2014

Directed Modifications to NetLink Trust's Draft Revised ICO

Following the industry consultation on CityNet Infrastructure Management Pte Ltd's (as Trustee-Manager of the NetLink Trust) (the “NetLink Trust”) Draft Revised ICO, IDA has directed NetLink Trust to modify particular provisions of its Draft Revised ICO. NetLink Trust will have to submit to IDA a revised proposed ICO that incorporates the IDA directed modifications by 9 January 2015.

IDA's Directed Modifications - 10 December 2014
DirectionPDF icon
Explanatory MemorandumPDF icon
Appendix 1: Required Modifications to the Main BodyPDF icon
Appendix 2: Required Modifications to Schedule 1 Residential End-User ConnectionPDF icon
Appendix 3: Required Modifications to Schedule 2 Non-Residential End-User ConnectionPDF icon
Appendix 4: Required Modifications to Schedule 3 NBAP ConnectionPDF icon
Appendix 5: Required Modifications to Schedule 4 CO to CO ConnectionPDF icon
Appendix 6: Required Modifications to Schedule 5 CO to Building MDF Room ConnectionPDF icon
Appendix 7: Required Modifications to Schedule 6 Building MDF Room to FTTB Node ConnectionPDF icon
Appendix 8: Required Modifications to Schedule 7 FTTB Node to DP ConnectionPDF icon
Appendix 9: Required Modifications to Schedule 8 Building MDF Room to Residential Premise ConnectionPDF icon
Appendix 10: Required Modifications to Schedule 9 Building MDF Room to Non-Residential Premise ConnectionPDF icon
Appendix 11: Required Modifications to Schedule 10 CO to NBAP DP ConnectionPDF icon
Appendix 12: Required Modifications to Schedule 11 NBAP DP to NBAP TP ConnectionPDF icon
Appendix 13: Required Modifications to Schedule 12 Co-location ServicePDF icon
Appendix 14: Required Modifications to Schedule 12B Co-location Supplementary Cooling ServicePDF icon
Appendix 15: Required Modifications to Schedule 12C Co-location Space & Service in New Co-location RoomPDF icon
Appendix 16: Required Modifications to Schedule 18 DictionaryPDF icon

21 July 2014

At the close of the public consultation on the Review of OpenNet Pte Ltd's Interconnection Offer, IDA has received the following responses from the industry.

 Responses Received at Closing Date - 21 July 2014
 M1 LimitedPDF icon
 MyRepublic LimitedPDF icon
 Nucleus Connect Pte LtdPDF icon
 OpenNet Pte LtdPDF icon
 Singapore Telecommunications LimitedPDF icon
 StarHub LtdPDF icon
 ViewQwest Pte LtdPDF icon

10 July 2014

In view of requests from the industry for more time to submit their views, IDA has extended the deadline for the submission of this consultation till 12 noon, 21 July 2014.

13 June 2014

IDA has been engaging OpenNet Pte Ltd ("OpenNet") on various measures that OpenNet could consider putting in place to improve its Quality of Service ("QoS") performance for OpenNet's provisioning of Residential and Non-Residential End-User Connection Services. As part of its rectification measures to improve its QoS, OpenNet has proposed a number of initiatives to reduce the delays and improve on service provisioning standards. OpenNet has also proposed additional changes to its Interconnection Offer ("ICO") to address other operational issues. OpenNet has since submitted the proposed changes to its ICO to incorporate the changes for IDA's approval.

IDA Consultation Paper
Consultation Document on OpenNet's ICO ReviewPDF icon
OpenNet's Proposed Revised ICO
Main BodyPDF icon
Schedule 1 Residential End-User ConnectionPDF icon
Schedule 2 Non-Residential End-User ConnectionPDF icon
Schedule 3 NBAP ConnectionPDF icon
Schedule 4 CO to CO ConnectionPDF icon
Schedule 5 CO to MDF ConnectionPDF icon
Schedule 6 Building MDF Room to FTTB Node ConnectionPDF icon
Schedule 7 FTTB Node to DP ConnectionPDF icon
Schedule 8 Building MDF Room to Residential Premises ConnectionPDF icon
Schedule 9 Building MDF Room to Non-Residential Premise ConnectionPDF icon
Schedule 10 CO to NBAP DP ConnectionPDF icon
Schedule 11 NBAP DP to NBAP TP ConnectionPDF icon
Schedule 12 Co-location ServicePDF icon
Schedule 12A RL to RL Interconnection ServicePDF icon
Schedule 12B Co-location Supplementary Cooling Service PDF icon
Schedule 12C Co-location Space & Service in New Co-location RoomPDF icon
Schedule 13 Patching ServicePDF icon
Schedule 14 OSS/BSS Connection & Professional ServicePDF icon
Schedule 15 ChargesPDF icon
Schedule 16 BillingPDF icon
Schedule 17 Dispute ResolutionPDF icon
Schedule 18 DictionaryPDF icon

All views and comments should be submitted in writing in soft copies (preferably in Microsoft Word format) and shall reach IDA by 12 noon, 14 July 2014.

For each set of comments, respondents are required to include their personal/company particulars as well as their correspondence address. Views and comments should be addressed to:

Aileen Chia (Ms)
Deputy Director-General (Telecoms & Post)
Infocomm Development Authority of Singapore
10 Pasir Panjang Road
#10-01 Mapletree Business City
Singapore 117438

Please submit soft copies via email to: IDA_Consultation@imda.gov.sg.

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LAST UPDATED: 08 DEC 2023