Under the terms of their licences, the two parties have to provide other service providers with open access to the NBN infrastructure through an Interconnection Offer or a customised agreement.
Interconnection Offer for Provision of Services over the Nationwide Broadband Network - Network Company (NetCo) and Operating Company (OpCo)
Pursuant to the Singapore Next Generation Nationwide Broadband Network (Next Gen NBN) Request for Proposal for NetCo and OpCo issued by IMDA (then IDA) respectively, IMDA selected OpenNet Pte Ltd (OpenNet) to design, build and operate the passive infrastructure for the Next Gen NBN and, Nucleus Connect Pte Ltd (Nucleus Connect) to design, build and operate the active infrastructure for the Next Gen NBN.
Under the NetCo FBO Licence and OpCo FBO Licence, NetCo and OpCo must offer certain Mandated Services to Qualifying Persons on the terms of an Interconnection Offer (ICO), or through a Customised Agreement.
CityNet Infrastructure Management Pte Ltd (as Trustee-Manager of the NetLink Trust)
With effect from 1 October 2014, CityNet Infrastructure Management Pte Ltd (as Trustee-Manager of the NetLink Trust) (NetLink Trust) is responsible for the provision of services previously provided by OpenNet, including the ICO services.
Details of NetLink Trust's ICO can be found here:
Nucleus Connect Pte Ltd
Details of Nucleus Connect's ICO can be found here:
In accordance with Sub-section 13.4 of the NetCo Interconnection Code 2009 and Sub-section 15.4 of the OpCo Interconnection Code 2009, in the event that NetLink Trust or Nucleus Connect and any person entitled to obtain Mandated Services from NetLink Trust or Nucleus Connect fail to reach agreement on matters relating to the negotiation of a Customised Agreement or the implementation of an ICO Agreement or Customised Agreement, the matter may be determined by IMDA. If IMDA decides to determine a dispute under Sub-section 13.4 of the NetCo Interconnection Code 2009 or Sub-section 15.4 of the OpCo Interconnection Code 2009, the procedures set out in paragraphs 3, 4.2 to 4.5, 4.7 to 4.8, 5 and 6 of the Advisory Guidelines Governing Requests for Dispute Resolution between Licensees under Sub-section 11.3 of the Code of Practice for Competition in the Provision of Telecommunication Services 2010, as may be amended from time to time, will generally apply, unless otherwise advised by IMDA.