Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

Internet Access Service Providers

Overview

Internet Access Service Providers are automatically class-licensed under the Broadcasting (Class Licence) Notification of the Broadcasting Act 1994. They are required to:

  1. register with IMDA within 14 days of the provision of their service; and
  2. provide a 14-day written notice to IMDA prior to the termination of their services.

Explore the regulatory framework set by IMDA for Internet service providers in Singapore to ensure compliance with IMDA regulations and promote fair competition in the telecommunications industry.

Who is this for?

Any person or class of persons licensed under Section 5 of the Telecommunications Act 1999 to provide internet access services are Internet Access Service Providers.  All Internet Access Service Providers must first obtain a Facilities-Based Operator (FBO) or Services-Based Operations (SBO) licence.

Fees

$1,000 per annum.

Applicable Licence Conditions

How to apply?

Apply online via GoBusiness Licensing

Contact

Please call 1800 478 5478 or email IMDA for feedback.

LAST UPDATED: 26 SEP 2023