Voicesense

Voicesense is a leading behavioural analytics company that transforms voice into actionable intelligence.

Its secure AI product captures voice data in natural settings and delivers real-time insights by identifying behavioral traits, personality characteristics, intent, and emotional state. This enables organisations to make better-informed decisions across diverse sectors including healthcare, financial services, consumer retail, and public sector applications.

At the core of the product is a proprietary, closed-end voice assessment model—backed by over 30 registered patents. Unlike speech technologies that rely on large language models (LLMs) and open-source data, Voicesense is fully language-agnostic and free from cultural bias. This ensures privacy and security, making it a trusted solution for both private and public sector organisations.

Designed for both bespoke and enterprise-scale use, the technology is available as an API or SDK and can be embedded into mobile apps, web platforms, ambient devices, or on-premise systems. Voicesense requires less than one minute of speech to generate a comprehensive behavioural profile—typically without requiring any changes to the organisation’s existing workflows or interfaces.

In 2024, Voicesense established its APAC regional office in Singapore. By 2025, as part of the IMDA Spark program, the company is expanding local customer support operations and building a regional product development and technology hub to meet the specific needs of its Asia-based clients.