Retail Industry Digital Plan

Aligned to the Retail Industry Transformation Map (ITM), the Retail Industry Digital Plan (IDP) is part of the SMEs Go Digital programme which aims to make going digital simple for SMEs. The Retail IDP provides a step-by-step guide on the digital solutions local SMEs in the Retail industry can adopt at each stage of their growth.

The Infocomm Media Development Authority (IMDA), in partnership with Enterprise Singapore and the industry, has jointly developed the Retail IDP. The IDP will continue to be updated over time as the industry progresses and newer, more relevant technologies are introduced, supporting the SMEs Go Digital programme and Singapore's digitalisation efforts.

Local SMEs in the following sub-sectors within the Retail industry:

• Supermarkets and convenience stores
• Fashion and sporting goods
• Consumer electronics
• Department stores
• Jewellery and Timepieces
• Furniture and Household Products

The IDP provides a step-by-step guide on the digital solutions to adopt at each stage of your growth. For a start, you can use the IDP to find out if your business is digital-ready.

You can refer to the Digital Roadmap of the IDP as a guide to assess your SME’s digital readiness and identify opportunities for going digital and training to raise employees’ digital skills.

Download

Retail IDP (4.22MB)

Retail IDP Factsheet (412.74KB)

Understand Your Digital Readiness

• Digital Consultants

Use the Chief Technology Officer-as-a-Service to request for digital consultancy and project management services. Check your digital readiness and receive recommendations on digital solutions that best meet your business needs.

• Business Advisors

Book an appointment with the SME Centre if you require business advice.

The Retail IDP outlines the digital solutions that SMEs can adopt at each stage of their growth to go digital, streamline operations, improve efficiency, and drive business growth.

Eligible SMEs can receive funding support from the Productivity Solutions Grant (PSG) or other relevant grants on the Business Grants Portal to implement digital solutions in the Retail IDP.

Send us your feedback on the IDPs, in this form (270.54KB) (best viewed in Microsoft Word) to info@imda.gov.sg.