Be aware of scammers impersonating as IMDA officers and report any suspicious calls to the police. Please note that IMDA officers will never call you nor request for your personal information. For scam-related advice, please call the Anti-Scam helpline at 1800-722-6688 or go to www.scamalert.sg.

IMDA Digital Acceleration Index

About

To help companies understand where they are in their digital transformation journey and provide actionable insights, IMDA has partnered the Boston Consulting Group (“BCG”) to develop the Digital Acceleration Index. The DAI enables companies interested to evaluate and assess their digital strengths and weaknesses to have a better understanding of their state of digitalisation across multiple aspects of the business. This will allow them to develop their digitalisation strategies and plans in a more targeted manner. Companies will also be able to assess their digitalisation improvements over a multi-year period with future DAI surveys.

Companies participating in the DAI will receive a report on how they perform across the key parameters of digital maturity, and how they compare with peers in the same sector who have also used the diagnostic tool.

Since 2019, over 5,000 companies of all sizes, across multiple sectors, have participated in the first five DAI assessments. The sixth run of DAI will be conducted from January to March 2024.

Interested companies may participate in the DAI assessment here.

Here is a quick overview of the Digital Acceleration Index and Singapore’s Digitalisation Landscape in 2023.

Digital Acceleration Index (DAI) infographic

FAQs

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1. How should the questions be answered?

The survey is based on a four maturity-stage approach. Each maturity stage comes with a detailed description of what a company should have in place in terms of processes, governance, and tools for that level of maturity. Participants are advised to select the option that best represents the current stage of digital adoption in their organisation.

2. What happens if questions cannot be answered?

There is the possibility to skip a question by selecting the “I don’t know / not applicable” option. If this option is selected, the answer will not be included in the overall results.

3. How will answers and data be used?

Company-specific data provided by the survey participant will only be shared back to the participant and with IMDA. Any data and scores will be used in a completely anonymous way. Only aggregated data will be published, without any way of tracing back individual- or company-related data. If you have given consent to share your results with your sector lead agency and the Department of Statistics, the relevant agency will also have access to your results for analyses to better design government programmes to support digitalisation. Any such analysis is protected and kept confidential and will be used for statistical purposes only. Results will only be released at an aggregated level and will not contain any company-specific information/data.

4. Does the survey need to be completed in one go?
No, the survey can be paused and resumed. The survey must be resumed on the same device and browser.
5. My company is currently not active during the survey period. What should I do?
If your enterprise is dormant, not in operation or has ceased operations, please do not participate in this survey.
6. I do not have the latest data readily available currently. What should I do?

Please provide estimate(s) to your best available knowledge.

7. What happens if the current maturity is in between two levels?

Please choose the answer that best describes the current state and then provide a comment to elaborate.

8. Is it mandatory to provide comments?

Comments are not mandatory. However, they can help to provide a better understanding of the company’s current situation when interpreting the results. As with all data provided, these comments will be treated with the utmost confidentiality.

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LAST UPDATED: 29 JAN 2024

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