IMDA manages a wide range of classification services, ensuring that postal service operators' content conforms to IMDA regulations and content standards. Browse the enforcement decisions related to contraventions of Postal Service Operators’ Licence Conditions to learn more about the regulatory framework governing Singapore's postal service landscape.

2009 - 2024

2009 - 2024

February 2024
Name of Company	Type of Contravention	Enforcement Action Taken
Asendia Singapore Pte Ltd	Breach of Condition 22 of the Licence to Provide Postal Services (Failure to obtain IMDA’s approval for changes to the Board of Directors and/or Management at least 1 month before implementation)	Formal Warning
September 2021
Name of Company	Type of Contravention	Enforcement Action Taken
World Marketing Group Pte Ltd	Breach of Condition 6.1 of the Licence (Failure to provide IMDA with a performance bond within the stipulated deadline)	Warning
June 2017
Name of Company	Type of Contravention	Enforcement Action Taken
Singapore Post Limited	Breach of Condition 16 of the Public Postal Licence (Failure to establish appropriate measures and procedures to ensure that the risk of loss, theft and damage to letters is minimised) for two incidents	Imposition of Financial Penalty of $4,000
September 2015
Name of Company	Type of Contravention	Enforcement Action Taken
DHL eCommerce (Singapore) Pte Ltd	Breach of Condition 6.1 of the Licence to provide Postal Services (Failure to provide IDA with a performance bond within the stipulated deadline)	Warning
DHL eCommerce (Singapore) Pte Ltd	Breach of Condition 9.2(b) of the Licence to provide Postal Services (Failure to indicate clearly to public that letters bearing the Licensee’s identifier marks have been handled by the Licensee)	Warning
May 2014
Name of Company	Type of Contravention	Enforcement Action Taken
WMG Pte Ltd	Breach of Condition 6.1 of the Licence to provide Postal Services (Failure to provide IDA with a performance bond within the stipulated deadline)	Warning
March 2014
Name of Company	Type of Contravention	Enforcement Action Taken
Singapore Post Limited	Breach of Condition 16 of the Public Postal Licence (Failure to establish appropriate measures and procedures to ensure that the risk of loss, theft and damage to letters is minimised)	Imposition of Financial Penalty of $30,000
March 2011
Name of Company	Type of Contravention	Enforcement Action Taken
Swiss Post International Singapore Pte Ltd	Breach of Condition 22 of the Licence to provide Postal Services (Failure to seek IDA's written approval prior to any change in the appointment of Chairman, Board of Directors or Chief Executive Officer)	Warning
DHL Global Mail (Singapore) Pte Ltd	Breach of Condition 6.1 of the Licence to provide Postal Services (Failure to provide IDA with a performance bond within the stipulated deadline)	Warning
August 2010
Name of Company	Type of Contravention	Enforcement Action Taken
DHL Global Mail (Singapore) Pte Ltd	Breach of Condition 2.5 of the Licence to provide Postal Services (Failure to submit the annual audited gross turnover statement within the specified timeframe)	Warning
July 2009
Name of Company	Type of Contravention	Enforcement Action Taken
WMG Pte Ltd	Breach of Condition 2.5 of Licence to provide Postal Services (Failure to submit the annual audited gross turnover within the specified timeframe)	Warning
January 2009
Name of Company	Type of Contravention	Enforcement Action Taken
Swiss Post International Singapore Pte Ltd	Breach of Condition 6.1 of Licence to Provide Postal Services (Failure to provide IDA with a performance bond within the stipulated deadline)	Warning

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