IMDA manages a wide range of classification services, ensuring that postal service operators' content conforms to IMDA regulations and content standards. Browse the enforcement decisions related to contraventions of Postal Service Operators’ Licence Conditions to learn more about the regulatory framework governing Singapore's postal service landscape.
2009 - 2021
| September 2021 | ||
|---|---|---|
| Name of Company | Type of Contravention | Enforcement
Action Taken |
| World Marketing Group Pte Ltd | Breach of Condition 6.1 of the Licence (Failure to provide IMDA with a performance bond within the stipulated deadline) | Warning |
| June 2017 | ||
| Name of Company | Type of Contravention | Enforcement
Action Taken |
| Singapore Post Limited | Breach of Condition 16 of the Public Postal Licence (Failure to establish appropriate measures and procedures to ensure that the risk of loss, theft and damage to letters is minimised) for two incidents | Imposition of Financial Penalty of $4,000 |
| September 2015 | ||
| Name of Company | Type of Contravention | Enforcement
Action Taken |
| DHL eCommerce (Singapore) Pte Ltd | Breach of Condition 6.1 of the Licence to provide Postal Services (Failure to provide IDA with a performance bond within the stipulated deadline) | Warning |
| DHL eCommerce (Singapore) Pte Ltd | Breach of Condition 9.2(b) of the Licence to provide Postal Services (Failure to indicate clearly to public that letters bearing the Licensee’s identifier marks have been handled by the Licensee) | Warning |
| May 2014 | ||
| Name of Company | Type of Contravention | Enforcement
Action Taken |
| WMG Pte Ltd | Breach of Condition 6.1 of the Licence to provide Postal Services (Failure to provide IDA with a performance bond within the stipulated deadline) | Warning |
| March 2014 | ||
| Name of Company | Type of Contravention | Enforcement
Action Taken |
| Singapore Post Limited | Breach of Condition 16 of the Public Postal Licence (Failure to establish appropriate measures and procedures to ensure that the risk of loss, theft and damage to letters is minimised) | Imposition of Financial Penalty of $30,000 |
| March 2011 | ||
| Name of Company | Type of Contravention | Enforcement
Action Taken |
| Swiss Post International Singapore Pte Ltd | Breach of Condition 22 of the Licence to provide Postal Services (Failure to seek IDA's written approval prior to any change in the appointment of Chairman, Board of Directors or Chief Executive Officer) | Warning |
| DHL Global Mail (Singapore) Pte Ltd | Breach of Condition 6.1 of the Licence to provide Postal Services (Failure to provide IDA with a performance bond within the stipulated deadline) | Warning |
| August 2010 | ||
| Name of Company | Type of Contravention | Enforcement
Action Taken |
| DHL Global Mail (Singapore) Pte Ltd | Breach of Condition 2.5 of the Licence to provide Postal Services (Failure to submit the annual audited gross turnover statement within the specified timeframe) | Warning |
| July 2009 | ||
| Name of Company | Type of Contravention | Enforcement
Action Taken |
| WMG Pte Ltd | Breach of Condition 2.5 of Licence to provide Postal Services (Failure to submit the annual audited gross turnover within the specified timeframe) | Warning |
| January 2009 | ||
| Name of Company | Type of Contravention | Enforcement
Action Taken |
| Swiss Post International Singapore Pte Ltd | Breach of Condition 6.1 of Licence to Provide Postal Services (Failure to provide IDA with a performance bond within the stipulated deadline) | Warning |
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