IMDA monitors the quality of infocomm services provided by service providers, from basic telecom to mobile and Internet access services. To find out how service providers are performing, we provide updated Quality of Service (QoS) reports here.
Note: IMDA has ceased the publication of QoS reports of paging and trunked radio services with effect from 1 January 2005; and Internet access services with effect from 1 September 2005.
Quality of Service Performance Results for July – September 2022
Quality of Service Performance Results for April – June 2022
Quality of Service Performance Results for January – March 2022
Quality of Service Performance Results for October – December 2021
Quality of Service Performance Results for July – September 2021
Quality of Service Performance Results for April – June 2021
Quality of Service Performance Results for January – March 2021
Quality of Service Performance Results for October – December 2020
Quality of Service Performance Results for July – September 2020
Quality of Service Performance Results for April – June 2020
Quality of Service Performance Results for January – March 2020
Quality of Service Performance Results for October – December 2019
Quality of Service Performance Results for July – September 2019
Quality of Service Performance Results for April – June 2019
Quality of Service Performance Results for January – March 2019
Quality of Service Performance Results for October – December 2018
Quality of Service Performance Results for July – September 2018
Quality of Service Performance Results for April – June 2018
Quality of Service Performance Results for January – March 2018
Quality of Service Performance Results for October – December 2017
Quality of Service Performance Results for July – September 2017
Quality of Service Performance Results for April – June 2017
Quality of Service Performance Results for January – March 2017
Quality of Service Performance Results for October – December 2016
Quality of Service Performance Results for July – September 2016
Quality of Service Performance Results for April – June 2016
Quality of Service Performance Results for January – March 2016
Quality of Service Performance Results for October – December 2015
Quality of Service Performance Results for July – September 2015
Quality of Service Performance Results for April – June 2015
Quality of Service Performance Results for January – March 2015
Quality of Service Performance Results for October – December 2014
Quality of Service Performance Results for July – September 2014
Quality of Service Performance Results for April – June 2014
Quality of Service Performance Results for January – March 2014
Quality of Service Performance Results for October – December 2013
Quality of Service Performance Results for July – September 2013
Quality of Service Performance Results for April – June 2013
Quality of Service Performance Results for January – March 2013
Quality of Service Performance Results for October – December 2012
Quality of Service Performance Results for July – September 2012
Quality of Service Performance Results for April – June 2012
Quality of Service Performance Results for January – March 2012
Quality of Service Performance Results for October – December 2011
Quality of Service Performance Results for July – September 2011
Quality of Service Performance Results for April – June 2011
Quality of Service Performance Results for January – March 2011
* QoS Performance results for Basic Telecommunication Services (2007 - 2010)