Quality of service - Basic Telecommunication QoS Performance For Q2 2004
February 3, 2005QUALITY OF SERVICE (QOS) STANDARDS FOR PUBLIC BASIC TELECOMMUNICATION SERVICES FOR THE APR - JUN 2004 QUARTER
1. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Residential)
2. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Business)
3. Fault Repair Time - % of Faults Fixed (Residential)
4. Fault Repair Time - % of Faults Fixed (Business)
Notes:
- Figures are rounded up to 2 decimal places.
1. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Residential)
2. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Business)
3. Fault Repair Time - % of Faults Fixed (Residential)
4. Fault Repair Time - % of Faults Fixed (Business)
Notes:
- Figures are rounded up to 2 decimal places.