Basic Telecommunication QoS Performance for Q2 2005

Quality of Service - Basic Telecommunication QoS Performance for Q2 2005

Quality of Service (QoS) Standards for Public Basic Telecommunication Services for the Apr - Jun 2005 Quarter

1. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Residential)




2. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer (Business)



3. Fault Repair Time - % of Faults Fixed  (Residential)



4. Fault Repair Time - % of Faults Fixed (Business)



Notes:

1. Figures are rounded up to 2 decimal places.