Basic Telecommunication QoS Performance For Q3 2001

Quality Of Service (QOS) For Public Basic Telecommunication Services For The Jul - Sep 2001 Quarter

Quality Of Service (QOS) For Public Basic Telecommunication Services For The Jul - Sep 2001 Quarter

1. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer

Telephone Installation for Residential DELs (within 5 working days or date specified by customer)

2. Telephone Installation for DELs Within 5 Working Days or Date Specified by Customer

Telephone Installation for Business DELs (within 5 working days or date specified by customer)

3. Fault Repair Time - % of Faults Fixed

Residential DELs Fault Repair Time

4. Fault Repair Time - % of Faults Fixed

Business DELs Fault Repair Time

5. Operator Assistance for Local Calls & Directory Assistance - % of Calls Handled within 20 seconds

Operator Assistance for Local Calls & Directory Assistance (% of Calls Handled within 20 seconds)

Notes:

1. Figures are rounded up to 2 decimal places.

Last updated on: 24 May 2019

Explore more

Latest news

Press Releases & Speeches

IMDA and United States Federal Communications commission signed MOU to promote bilateral cooperation

The Infocomm Media Development Authority (IMDA) of Singapore and the United States Federal Communications Commission (FCC) have...
Press Releases & Speeches

Nominations for 3rd edition of 100 Women in Tech list now open

Public invited to nominate women who are making an impact on Singapore’s tech industry “Girls in Tech” category returns for female...
Press Releases & Speeches

Singapore and the European Free Trade Association launch negotiations on Digital Economy Agreement

Singapore and the European Free Trade Association (EFTA) have launched negotiations on an EFTA-Singapore Digital Economy Agreement...
Press Releases & Speeches

Singapore and the European Union Sign Digital Partnership

Minister-in-charge of Trade Relations S Iswaran and European Commissioner for Internal Market Thierry Breton signed the...
Press Releases & Speeches

Singapore firms can now tap on Temus-IMDA's talent conversion programme to fill tech roles

Singapore’s Minister for Communications and Information Mrs Josephine Teo officiated the launch of Temus’ Step IT Up programme...
Press Releases & Speeches

Enhanced measures against scam SMS

As part of the measures announced by the Infocomm Media Development Authority (IMDA) in October last year, all organisations that...
Press Releases & Speeches

IMDA and ACMA signed Memorandum of Understanding for enhanced cooperation to combat scam and spam communications

Infocomm Media Development Authority (IMDA) and Australian Communications and Media Authority (ACMA) signed Memorandum of...
Press Releases & Speeches

The Korea-Singapore Digital Partnership Agreement Enters into force

The Korea-Singapore Digital Partnership Agreement (KSDPA) will enter into force on 14 January 2023. The KSDPA was signed by Second...
Press Releases & Speeches

IMDA announces a $5 million fund to support Singapore’s media industry to adopt virtual production

To ensure that the local media industry remains competitive as the international partner of choice to create premium IP, the...
Press Releases & Speeches

20 Industry Digital Plans, which have contributed to the uplifting of more than 85,000 businesses, will be progressively refreshed, with the Food Services Sector being the first to benefit from the refreshed model

The refreshed Food Services Industry Digital Plan will include a refreshed Digital Solution Roadmap, introduction of a roadmap...
View all news